Name | Magna Pharmacy Henbury | ||||||
Address | Ardenton Walk Henbury BS10 6SP | ||||||
Phone | 01179501848 | ||||||
Website | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Magna Pharmacy Henbury | ||||||
Address | Ardenton Walk Henbury BS10 6SP | ||||||
Phone | 01179501848 | ||||||
Website | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
| ||||||
See More Pharmacies near here | |||||||
Pharmacy Information | |
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Day | Opening Times | |
Monday | 09:00-19:00 | |
Tuesday | 09:00-19:00 | |
Wednesday | 09:00-19:00 | |
Thursday | 09:00-19:00 | |
Friday | 09:00-19:00 | |
Saturday | 09:00-17:30 |
Pharmacy Services | ||||
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Excellent | 4 |
Good | 1 |
Ok |
Poor |
Terrible | 12 |
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Today I sent my daughter to this Lyodds in Henbury to collect a prescription for me . I am in self isolation as about 3 weeks ago I had pneumonia and landed up in hospital for a few days , also I can barely walk due to a slipped disc for which I am in agonising pain . I waited and waited for a home delivery and it never arrived hence that is why my daughter fetched them . My daughter asked why they hadn’t been delivered and a woman whose name begins with an N spoke to my daughter as though she was just something to wipe off the bottom of her shoe and shouted so everyone could hear and said your mother has been taken off of the home delivery service as she is never home and she is is supposed to be housebound and how could she be as she is always out anyway my daughter waited for about an hour and was ignored by this particular member of staff and deliberately ignored my daughter , oh and not only that but she then went on to argue with an elderly man who must have been about 75plus . This is an appalling way to treat customers and the lady in question should be held to account . I have to use this chemist due to it being local I just wish that there was another chemist for competition . I know that nothing will improve unless they treat their customers with respect . |
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I use this pharmacy every month and its always been ok. There has been a more organised environment and better customer service recently. Original Comment Report... Reply from LloydsPharmacy Thu, 25 Jul 2019 14:41:36 +0100 Hi there Thanks for taking the time to post your review. It's great to read that you have seen an improvement and thanks for sharing. I will ensure your feedback is shared with the Regional Manager and the Pharmacy Team. Thanks again and enjoy the rest of your day. Jas |
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Since I wrote a critical review last time I think its only fair that I should write again now that it appears the service has improved. If I could single out one thing it looks like they have one member of staff who seems to have brought everything under control. Please keep it up. Original Comment Report... Reply from LloydsPharmacy Fri, 28 Sep 2018 09:32:42 +0100 Hi Sunny, thank you for your review. It is really a pleasure to receive a positive feedback about our pharmacy and to know that things have improved over time. We really hope it will only get better. I can confirm that your comments will be passed to the pharmacy in question and their Area Manager. Thank you, Anna |