My mum has been left without pain killers on more then once. She is having to phone up every time her d/ boxes is ready. My mum had dementia’s

The worst chemist in Leeds. I'll be changing it to a different one once my prescriptions are finally sorted. I've issued prescription week ago and went to collect my meds today and nothing has been sorted. Some of the medications were not even ordered so now I have to wait another few extra days. Staff is very rude and unhelpful. When asked a question they roll out they eyes. There always long queues and waiting time is about 30 minutes as a minimum. I will tell everyone I know that this pharmacy shouldn't be used. Very disappointed.