Went into lloyds pharmacy southcoates lane hull today after been told by my primary care physician to get pain medication for 2yr old son who had a fever he spoke to me as though I'd done something wrong when it was a dispute between doctors and pharmacist on what to give NOT me I was told doctors were 'fobbing me off ' regarding them telling me they don't write prescription for paracetamol or ibufen anymore should be able take red book and get necessary medication primary care physician even wrote a note to accompany my son's red book and told me any issues to contact surgery the pharmacist clearly didn't like that and said ultimately it was now his decision what to give bearing in mind I had had 2 hours sleep with a very ill child upset not eating ect and his twin and older brother to care for also I am extremely annoyed with this incident as I am a mum trying to get my child better not someone to be spoke to in this way or made to feel like that disgusting from a so called professional

Reply from Lloydspharmacy
Mon, 01 Apr 2019 15:19:44 +0100

Hi there Thanks for taking the time to post your review. I am very sorry for the disappointing service you received when visiting our pharmacy. We'd like to discuss this matter further with your. Please call our Customer Care Team on 0345 600 3565 and select option 2 as soon as you can. I apologise for any inconvenience this may cause. Jas