Just wanted to buy a simple head lice shampoo as I work in Primary School and some of the kids in my class have it. A not nice young lady refused to sell it to me because she just didn’t believe me that I could have it. So I told her I wasn’t sure if I had but my head was itchy and I just wanted to buy a bottle to keep at home.The lady told me to go somewhere else because she doesn’t want to sell it to me. I don’t know what she was thinking that I wanted to drink or whatever was in her head. Honestly never seen such a bad behaviour before. So I asked her a few times if I need a prescription to buy it. Her answer: “ no you don’t need a prescription but still I’m not going to sell it to you, just go to Wilko or somewhere else. Do you understand what I’m saying? “ The lady in glasses, black hair,Asian. My advice do not even go in there if you see her inside. Horrible horrible and super rude behaviour. Anyone can buy, I could buy a hundred bottles if I wanted. She was trying to make me look stupid. Never seen anything like that before.

I have just been told to go somewhere else after complaining about the service, I followed a young woman who had a lengthy conversation with one of the staff in there own language and then walked out without buying anything to which I generally commented about people waiting to be served. Another assistant came out to serve me, the prescriptions were being done Which I waited for when they arrived my husbands had the wrong address on by then I had been told to sit down and wait and if I didn’t like it I could go somewhere else not the way to run a business