Reply from BG Health Centre Griffins Brook Branch Tue, 23 Jul 2019 11:33:58 +0100
I am sorry you are not satisfied with the service we provide.
For post operative wounds where patient has limited mobility / housebound the wound dressings should be undertaken by the district nurse. (The Hospitals can and should refer you directly)
Please note if you were not called back immediately it may be because we are waiting on the District Nursing Team to confirm the appointment has been received and accepted before calling back.
BG Health provides appointments for patients who require simple post operative wound dressings that would be expected to heal within 6 weeks.
When HCAs & Nurses are on holiday or in certain circumstances we may offer the appointment at the other branch site.
I do hope this clarifies the issue. However if you have any further concerns or questions please do get in touch. bg.health@nhs.net
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