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NameReynard Surgery
AddressTurnpike Road
Red Lodge
Bury St Edmunds
IP28 8LB
Phone01638552211

Website

Email

RatingStar Rating 7 Reviews
CQCCQC Rating

CCGNHS West Suffolk CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Reynard Surgery is a GP Practice in Bury St Edmunds and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.4 out of 5.

  Opening Times    Open
DayOpening Times
Mon07:30-18:30
Tue08:00-18:30
Wed07:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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  GP LocationDirections
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GP Services
  • Learning disability health check
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Reynard Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491495 individuals have been screened out of a possible 2005 eligible people.

A total of 74.56359102 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1495
Cervical Screening Ages 50 to 64590 individuals have been screened out of a possible 770 eligible people.

A total of 76.62337662 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
590
Overall number of GP appointments5303 Number of appointments in Apr 2024 from a practice list size of 10062 patients5303
Face to face appointments2034 Face to Face appointments in Apr 2024 which is 38.4% of the total number of appointments.2034
Home Visits99 Home Visits in Apr 2024 which is 1.9% of the total number of appointments.99
Telephone appointments1901 Telephone appointments in Apr 2024 which is 35.8% of the total number of appointments.1901
Unknown appointments251 Unknown appointments in Apr 2024 which is 4.7% of the total number of appointments.251
Video call appointments1018 Video call appointments in Apr 2024 which is 19.2% of the total number of appointments.1018


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   Patient Ratings
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Excellent
3

Good
1

Ok
 

Poor
2

Terrible
1

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Patient Reviews

Reynard Surgery
By:Anonymous
Date:Jul 10 2019
Rating:Star Rating
Review Source

.I have been a patient at reynards for as long as I have lived in red Lodge ,about 8 years.i have and have had some serious illness some chronic and ongoing and have always been treated thoroughly and respectfully by all members of staff. My conditions have been addressed fully and have had the correct referrals when necessary. My condition is always reviewed as is my medication and improvements are happening all the time. I feel that I could not get better treatment at any other surgery and I am satisfied and grateful for all that is done for me. I hope this continues to be as good as it is and that the whole staff are recognized to be as good as they are.
Original Comment Report...

Reply from Reynard Surgery
Wed, 07 Aug 2019 14:52:43 +0100

Thank you for taking the time to leave this positive feedback for the surgery. I will ensure that all staff are made aware of your lovely comments.

Reynard Surgery
By:Anonymous
Date:Jul 8 2019
Rating:Star Rating
Review Source

Luckily I am reasonably healthy person therefore not in the surgery that much, but on the occasions I have been to Reynard surgery it has always be outstanding in every way. You get a overwhelming sense of they care.well done keep it up.
Original Comment Report...

Reply from Reynard Surgery
Wed, 07 Aug 2019 14:53:54 +0100

Thank you for taking the time to leave this positive response for the surgery. I will ensure all staff are made aware of your lovely feedback.

Reynard Surgery
By:June A
Date:Oct 28 2022
Rating:Star Rating
Review Source

I have been with this surgery since they were in Mildenhall. I have alway been given the best that they could offer and have been referred to other providers if need be. The Drs and all other staff have been helpful, kind and courteous. Yesterday I needed to ask them to see my 94 year old mother as a temporary patient . Once again the reception she received was what I had become used to. They receptionist was welcoming and put her at ease and the Dr also as usual was smiling, welcoming, attentive and listened to her. Most of all he faced her not the desk when speaking to her . Mum did not want to be “a bother” and she certainly did not feel like one. Mum was commenting on her experience all evening and again this morning say how lovely everyone was to her . Thank you so much for all you do .

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Reynard Surgery

GP Practice in Bury St Edmunds

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