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| Name | St Austell Healthcare - Carlyon Road Health Hub | ||||||
| Address | 14 Carlyon Road Polkyth St Austell PL25 4EG | ||||||
| Phone | 0172675555 | ||||||
| Fax | 01726 626848 | ||||||
| Website | http://www.staustellhealt | ||||||
| info.sahc@nhs.net | |||||||
| Rating |  30 Reviews | ||||||
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| CCG | NHS Kernow CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
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| GP Information |
| St Austell Healthcare - Carlyon Road Health Hub is a GP Practice in St Austell and provides a list of services listed below if available. This GP practice has 30 reviews with a rating of 3.6 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-20:00 | |||
| Tue | 08:00-20:00 | |||
| Wed | 08:00-20:00 | |||
| Thu | 08:00-20:00 | |||
| Fri | 08:00-20:00 | |||
| GP Services | ||||
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| Excellent | 15 |
| Good | 4 |
| Ok | 2 |
| Poor | 3 |
| Terrible | 6 |
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Both me and my partner became ill with different problems but we are both immensely thankful to your teams in Mevagissey and the hub for seeing us and prescribing the necessary medications. It was worth the long wait on the phone to get through. Thank you to all concerned with our care. | |||||||
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I tried to get an appointment in June for my increasingly worse mental health issues and my self ham but couldn't get an appointment until September! Some people may end up in serious crisis if they cant get help. The hub really needs to change its appointment system because it's absolutely dreadful and appalling. Reply from St Austell Healthcare - Carlyon Road Health Hub Fri, 09 Aug 2019 13:58:11 +0100 Dear Anonymous, I am sorry to hear that you have mental health issues. I would urge you to contact our switchboard on 01726 75555 as there has clearly been a misunderstanding when you have tried to make an appointment. Appointments are released on our appointment system on a monthly basis, with the appointments for the first week in September only released this week. It is therefore not possible for an appointment for September to have been booked in June. We offer an urgent mental health triage service which responds to patients experiencing a mental health crisis on the same day. This service is run by two experienced mental health practitioners working alongside our duty doctors. Please do contact us if you are experiencing mental health issues, as there will be help available. If you are not comfortable talking to our reception staff about mental health issues, please note that we offer an eConsult service (https://staustellhealthcare.webgp.com/) which allows you to send an online request to your GP practice. I hope that you contact us soon. Kind regards, Anita McMillan, Business Support Manager | |||||||
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I Visited the clinic Recently and was very impressed with the service I received, not only was the receptionist polite and understanding, she promptly got me an appointment . The Doctor and the triage nurse I seen were exceptionally knowledgeable and quickly arranged for my blood test to be done . I am a nervous patient and I’m normally reluctant to visit GPS . However the staff at this surgery made me feel I was in experiences hands . | |||||||
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