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NameHoveton & Wroxham Medical Centre
AddressStalham Road
Hoveton
Norwich
NR12 8DU
Phone01603782155

Fax01603 782189

Websitehttp://www.hovetonandwrox

Email nnccg.hwmc@nhs.net

RatingStar Rating 12 Reviews
CQCCQC Rating

CCGNHS Norfolk And Waveney CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Hoveton & Wroxham Medical Centre is a GP Practice in Norwich and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:30-18:00
Tue08:30-18:00
Wed08:30-18:00
Thu08:30-18:00
Fri08:30-18:00
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Pharmacy available on-site
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hoveton & Wroxham Medical Centre is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49885 individuals have been screened out of a possible 1235 eligible people.

A total of 71.65991903 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
885
Cervical Screening Ages 50 to 64795 individuals have been screened out of a possible 1005 eligible people.

A total of 79.10447761 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
795
Overall number of GP appointments4871 Number of appointments in Apr 2024 from a practice list size of 9972 patients4871
Face to face appointments4178 Face to Face appointments in Apr 2024 which is 85.8% of the total number of appointments.4178
Home Visits2 Home Visits in Apr 2024 which is 0% of the total number of appointments.2
Telephone appointments544 Telephone appointments in Apr 2024 which is 11.2% of the total number of appointments.544
Unknown appointments126 Unknown appointments in Apr 2024 which is 2.6% of the total number of appointments.126
Video call appointments21 Video call appointments in Apr 2024 which is 0.4% of the total number of appointments.21


AA
   Patient Ratings
..

Excellent
7

Good
 

Ok
2

Poor
1

Terrible
2

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Patient Reviews

Hoveton & Wroxham Medical Centre
By:Anonymous
Date:Jun 17 2019
Rating:Star Rating
Review Source

No point registering with this surgery as it is as good as impossible to see a doctor. Appointment system is designed to prevent you from making one. Staff are obstructive an officious.
Original Comment Report...

Reply from Hoveton & Wroxham Medical Centre
Thu, 27 Jun 2019 17:31:55 +0100

Thank you for your feedback. You highlight a perennial issue that is faced by most GP medical centres and one that we are working hard to alleviate as resources allow. Our website explains the multiple measures that include ‘improved access’ appointments in the evenings, early mornings and at weekends. We are also expanding the range of health care professionals to ensure that the doctors’ sessions are used to best effect. (www.hovetonandwroxhammedicalcentre.nhs.uk > appointments) I regret the view you have of our staff, who are well trained to guide patients to the most appropriate clinician and manage expectations accordingly. However, do get in contact with me through our email address or by phone if there are specifics that we can improve (nnccg.hwmc@nhs.net, 01603 782155). Chris Stace, Practice Manager

Hoveton & Wroxham Medical Centre
By:Anonymous
Date:Jun 1 2019
Rating:Star Rating
Review Source

Having recently moved to this practice my husband and I have been extremely pleased with the service we have received. Having had long term health issues which have not been resolved I have been amazed at how prompt and thorough the doctor I’ve seen has been in organising subsequent extensive tests. I’ve found all members of staff as well as the Doctors to be kind, understanding and efficient and overall a pleasure to deal with. I only wish I had made the move earlier!
Original Comment Report...

Hoveton & Wroxham Medical Centre
By:Anonymous
Date:Apr 10 2019
Rating:Star Rating
Review Source

I got a same day appointment to see a nurse practitioner and, frankly, she was fabulous. Kind, understanding and generous with her time. Every time I need medical help, I thank my lucky stars that I am a patient at this practice. I can’t speak highly enough of them.
Original Comment Report...

Reply from Hoveton & Wroxham Medical Centre
Mon, 29 Apr 2019 15:58:58 +0100

Thank you for your positive review.

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Hoveton & Wroxham Medical Centre

GP Practice in Norwich

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