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NameNorth Brink Practice
Address7 North Brink
Wisbech
PE13 1JU
Phone01945660460

Websitehttp://www.northbrink.com

Email

RatingStar Rating 27 Reviews
CQCCQC Rating

CCGNHS Cambridgeshire And Peterborough CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
North Brink Practice is a GP Practice in Wisbech and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 2.5 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-20:00
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Outstanding




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Dressings clinic (nurse led)
  • Drug and alcohol Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Smoking cessation clinic
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how North Brink Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491765 individuals have been screened out of a possible 3060 eligible people.

A total of 57.67973856 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1765
Cervical Screening Ages 50 to 641220 individuals have been screened out of a possible 1840 eligible people.

A total of 66.30434783 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1220
Overall number of GP appointments14207 Number of appointments in Apr 2024 from a practice list size of 20224 patients14207
Face to face appointments9702 Face to Face appointments in Apr 2024 which is 68.3% of the total number of appointments.9702
Home Visits120 Home Visits in Apr 2024 which is 0.8% of the total number of appointments.120
Telephone appointments1435 Telephone appointments in Apr 2024 which is 10.1% of the total number of appointments.1435
Unknown appointments251 Unknown appointments in Apr 2024 which is 1.8% of the total number of appointments.251
Video call appointments2699 Video call appointments in Apr 2024 which is 19% of the total number of appointments.2699


AA
   Patient Ratings
..

Excellent
5

Good
1

Ok
4

Poor
9

Terrible
8

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Patient Reviews

North Brink Practice
By:Danny
Date:Feb 3 2021
Rating:Star Rating
Review Source

Been here for 43 years, and the decline in this practice is there for all to see. The reception staff who sit at the very top of a high horse, are incompetent, rude, arrogant and speak to you with a manner I can only describe as they really couldn't be bothered, each receptionist you speak to says the complete opposite of the last one you've spoken with, completely shocking to listen to it coming out of their mouths. Doctors and Nurses generally don't listen to a word you say which makes me assume they have a can't be bothered attitude and would rather just prescribe medication to get you to go away....... Be warned though the medication they prescribe doesn't affect existing medical conditions, because they don't bother to read your notes. Avoid if you can.

North Brink Practice
By:North B
Date:Sep 8 2019
Rating:Star Rating
Review Source

A medication review over the phone was scheduled for Friday 13th September. On returning from holiday a phone message cancelled this and said that I would be phoned in the next TWO MONTHS to arrange a new appointment. If I need a medical review I need a medical review now, not in potentially two months time. Not encouraging for the proposed telephone triage system.
Original Comment Report...

Reply from North Brink Practice
Tue, 10 Sep 2019 16:27:59 +0100

Thank you for your comments about your views on the practice. Unfortunately the practice is unable to assist patients further with complaints that are left as anonymous comments on our NHS Choices website. We would be happy to discuss with you further and ask that patients contact the practice direct to address any problems that they may have experienced. However, in this scenario, I can explain that the medication review work was being assigned to our Clinical Pharmacists either via telephone or face to face reviews. This workload is now being re-looked at and discussed further, as we are aware the wait for these reviews is at a level of concern for the practice. In this circumstance, the practice had to re-arrange clinics due to unexpected staff leave and therefore cancelled those medication reviews that were not long overdue and looked routine. If you have a concern regarding your medication or your health that you feel cannot wait for a routine review, please contact the practice who will be happy to help arrange this. This cancellation will have no impact on you ordering ongoing medication, as medication will continue to be prescribed via the practice during this period of time.

North Brink Practice
By:North B
Date:Sep 8 2019
Rating:Star Rating
Review Source

A medication review over the phone was scheduled for Friday 13th September. On returning from holiday a phone message cancelled this and said that I would be phoned in the next TWO MONTHS to arrange a new appointment. If I need a medical review I need a medical review now, not in potentially two months time. Not encouraging for the proposed telephone triage system.
Original Comment Report...

Reply from North Brink Practice
Tue, 10 Sep 2019 16:27:59 +0100

Thank you for your comments about your views on the practice. Unfortunately the practice is unable to assist patients further with complaints that are left as anonymous comments on our NHS Choices website. We would be happy to discuss with you further and ask that patients contact the practice direct to address any problems that they may have experienced. However, in this scenario, I can explain that the medication review work was being assigned to our Clinical Pharmacists either via telephone or face to face reviews. This workload is now being re-looked at and discussed further, as we are aware the wait for these reviews is at a level of concern for the practice. In this circumstance, the practice had to re-arrange clinics due to unexpected staff leave and therefore cancelled those medication reviews that were not long overdue and looked routine. If you have a concern regarding your medication or your health that you feel cannot wait for a routine review, please contact the practice who will be happy to help arrange this. This cancellation will have no impact on you ordering ongoing medication, as medication will continue to be prescribed via the practice during this period of time.

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North Brink Practice

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