Where do I start I-phoned the Village surgery South Normanton to make a telephone appointment. Because I would not divulge my problem to a receptionist as it was a personal problem she told me that she was not prepared to deal with me and put the phone down on me, Julie the receptionist told me there was no appointments available for another week, so which I phoned.pinxton surgery they made me an appointment straight away to which I travelled back to the village surgery, South Normanton and ask Julie why she could not make me appointment to which She started shouting at me and became very aggressive, absolutely disgusting behaviour. All this was recorded on my phone. The above cannot be denied. The surgery is finished as far as myself and a lot of other local people are concerned. Please see the feedback anybody wishing to see the evidence which was recorded. Please contact me what cannot speak cannot lie disgusting shame on you Julie

I wouldn't let them treat my dog let alone a person. I've also had to give them at least a star for each of the categories but they don't deserve that ... unfortunately there isn't an absolutely diabolical category. This practice should be inspected, improved or shut down ... it's as simple as that. Overall, the doctors are of poor quality, the receptionists lack good manners and grace and from what I understand (and have heard) those living in the area also feel let down, upset, frightened and disappointed by the service on offer. My comments by the way refer to the way both Pinxton and South Normanton surgeries are being run.
Original Comment Report...

Something as simple as ordering a repeat prescription can prove to be near impossible. Orders are ALWAYS late, often wrong and seldom sent to the chemist for preparation. They have just one doctor of worth and desk staff who are seemingly uncaring and disconnected from the Duty of Care that they are required to provide.
Original Comment Report...