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NameBirtle View Medical Practice
AddressGeorge Street
Heywood
OL10 4PW
Phone01706 664140

Fax01706 664141

Websitehttp://birtleviewmedicalp

Email birtleview.admin@nhs.net

RatingStar Rating 18 Reviews
CQCCQC Rating

CCGNHS Heywood, Middleton And Rochdale CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Birtle View Medical Practice is a GP Practice in Heywood and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 3.1 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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GP Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Learning disability health check
  • Smoking cessation clinic
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Birtle View Medical Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49615 individuals have been screened out of a possible 790 eligible people.

A total of 77.84810127 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		615
Cervical Screening Ages 50 to 64215 individuals have been screened out of a possible 275 eligible people.

A total of 78.18181818 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		215
Overall number of GP appointments1848 Number of appointments in Apr 2024 from a practice list size of 4108 patients1848
Face to face appointments1473 Face to Face appointments in Apr 2024 which is 79.7% of the total number of appointments.1473
Home Visits136 Home Visits in Apr 2024 which is 7.4% of the total number of appointments.136
Telephone appointments233 Telephone appointments in Apr 2024 which is 12.6% of the total number of appointments.233
Unknown appointments6 Unknown appointments in Apr 2024 which is 0.3% of the total number of appointments.6
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
6

Good
1

Ok
4

Poor
3

Terrible
4

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Patient Reviews

Birtle View Medical Practice
By:Anne B
Date:Feb 14 2023
Rating:Star Rating
Review Source

I have had excellent service from this practice. The doctors and staff I have found to be caring and helpful. Definitely no complaints.

Birtle View Medical Practice
By:Anonymous
Date:May 19 2022
Rating:Star Rating
Review Source

As a cancer patient I don’t get the extra care I need from my GP practice. I was refused a GP appointment today which was shocking. Despite ringing the surgery nearly all morning persisting and getting the Christie hotline to ring them on my behalf too there was no backing down from the practice manager. My Last call around 1pm informing that I get no appointment out of hours or 111 I was told they will see what they can do for me & someone was going to call me back. Didn’t get no call. No care at all. All about saving money not lives.

Birtle View Medical Practice
By:Anonymous
Date:May 20 2019
Rating:Star Rating
Review Source

I required an urgent appointment for my husband, I rang the surgery 10 times, each time I received a recorded message with information about the surgery. I was informed that the phone was busy and to ring back later and the phone call was ended by them. my complaint is I will be charged for 10 phone calls why why why? what happened to the phone being engaged. I eventually went down to the surgery and got an appointment only to be told by the receptionist that it is my phone providers fault that it went to an automated message and not to being engaged. that's rubbish does she think I am stupid? Also I object to having to justify why I need an appointment.
Original Comment Report...

Reply from Birtle View Medical Practice
Mon, 12 Aug 2019 13:01:54 +0100

Thank you for your comment. We have been having issues with our telephone system for a while now and are currently in the process of acquiring a new system. One of the complaints we have currently is that the telephone does not ring engaged or offer a queueing system. Our new system will have this facility. I am sorry that you received incorrect information from our Receptionist. We ask all patients requiring an appointment for a brief description of their problem. This enables us to ensure you are booked with the most appropriate clinician.

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Birtle View Medical Practice

GP Practice in Heywood

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