Name | Irchester Surgery | ||||||
Address | School Road Irchester Wellingborough NN29 7AW | ||||||
Phone | 01933413888 | ||||||
Fax | 01933 359413 | ||||||
Website | |||||||
Rating | ![]() | ||||||
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CCG | NHS Nene CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Irchester Surgery | ||||||
Address | School Road Irchester Wellingborough NN29 7AW | ||||||
Phone | 01933413888 | ||||||
Fax | 01933 359413 | ||||||
Website | |||||||
Rating | ![]() | ||||||
![]() | ![]() | ||||||
CCG | NHS Nene CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
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See More Doctors near here |
GP Information |
Irchester Surgery is a GP Practice in Wellingborough and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.5 out of 5. |
Day | Opening Times | |||
Mon | 08:00-18:30 | |||
Tue | 08:00-18:30 | |||
Wed | 08:00-18:30 | |||
Thu | 08:00-18:30 | |||
Fri | 08:00-18:30 |
GP Services | ||||
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GP Performance | |||||
The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Irchester Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Cervical Screening Ages 25 to 49 | 380 individuals have been screened out of a possible 560 eligible people.A total of 67.85714286 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 380 |
Cervical Screening Ages 50 to 64 | 260 individuals have been screened out of a possible 365 eligible people.A total of 71.23287671 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 260 |
Overall number of GP appointments | 2219 Number of appointments in Apr 2024 from a practice list size of 3991 patients | 2219 |
Face to face appointments | 1190 Face to Face appointments in Apr 2024 which is 53.6% of the total number of appointments. | 1190 |
Home Visits | 6 Home Visits in Apr 2024 which is 0.3% of the total number of appointments. | 6 |
Telephone appointments | 407 Telephone appointments in Apr 2024 which is 18.3% of the total number of appointments. | 407 |
Unknown appointments | 517 Unknown appointments in Apr 2024 which is 23.3% of the total number of appointments. | 517 |
Video call appointments | 99 Video call appointments in Apr 2024 which is 4.5% of the total number of appointments. | 99 |
Excellent | 4 |
Good | 1 |
Ok | 3 |
Poor | 3 |
Terrible | 8 |
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In a recent advertisement for additional staff, Irchester Surgery listed the following as its values: • We treat patients, service users, and each other with kindness, dignity, and respect. • Services are always designed around the patient. • We deliver services that are well managed, efficient, convenient, and accessible for patients. • We do what we say we are going to do. • We are one team and work best when we work together. These values reflect a commitment to patient-centered care and teamwork. Unfortunately, Irchester Surgery falls short of the values it claims to uphold. My recent experiences have led me to perceive a misalignment between these proclaimed values and the services provided. The appointment system, especially the early morning triage, makes securing face-to-face appointments nearly impossible, potentially jeopardizing patient health. Explaining symptoms to non-medical receptionists adds another layer of concern, questioning the commitment to treating patients with kindness and dignity. The lack of a specified call-back time for over-the-phone appointments has not only caused inconvenience but also raises serious doubts about the efficiency and reliability of the services provided. Given that the surgery has a patient list of nearly 4000 and continues to accept new patients, it’s crucial to address these issues promptly. Patient safety should be the top priority, and I hope Irchester Surgery takes immediate action to align its practices with its stated values. |
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I don't go to the doctor unless I really need to and unfortunately, trying to use this surgery makes me less inclined to go when I'm ill. 4 years ago I found a lump in my throat and called for an appointment with the doctor. I was told by the receptionist this was not something the doctor would need to see me about so I was booked in to see a nurse. Was told by the nurse that as I had a small child, it was probably my glands that were swollen and they should go down shortly. 2 weeks later no change so called again and asked to see the doctor. Again told by the receptionist this was not something the doctor would need to see me about so I was booked in to see a nurse. Nurse again said it was my glands. I didn't feel confident about this but gave it another week. When I tried to get in to see a doctor was again told I'd have to see the nurse and was made to feel I was wasting their time as this was the 3rd time I'd been about the same issue. The nurse said as I wasn't happy she would refer me for an ultrasound appointment at the hospital. Had my scan and was told I'd have the response in a week. Called a week later and was told they would contact me when the results were back. Luckily I had to take my 2 yr old son in (which was a nightmare appointment to book) and asked the doctor if he could check. When I explained it was regarding a lump he immediately looked into the results and at my throat. He was not happy I had not been to see a doctor before and said he'd be referring this up to the practice manager as all lumps need to be looked into within 30 days due to cancer. Was sent away with all the reading on cancer and an appointment for a biopsy. Luckily it wasn't cancer but I had to have a tumour bigger than a golf ball removed. never heard back from the Practice Manager but didn't expect to |
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I had forgotten to order my prescription, I had run out of my medication I was worried as it can take a couple of days so called into the surgery and explained to the lady on reception. She told me that she would put it through to the GP to sign later that day as she cannot interrupt the GP as she had patients was worried in case I did not get my medication was told by the receptionist to come back at around 6pm. I did go back and my prescription was ready. Was so relieved . Great service ladies and thanks will not do that again. Reply from Irchester Surgery Mon, 04 Feb 2019 09:12:05 Z Thank you for your feedback, this is greatly appreciated |