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NameThe Hollies Surgery
AddressParadise Road
Downham Market
PE38 9JE
Phone01366310301

Fax01366 384855

Websitehttp://www.vidahealthcare

Email

RatingStar Rating 17 Reviews
CQCCQC Rating

CCGNHS Norfolk And Waveney CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
The Hollies Surgery is a GP Practice in Downham Market and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 2.5 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:30-19:00
Tue08:30-18:00
Wed08:30-18:00
Thu08:30-18:00
Fri08:30-18:00
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Hollies Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49515 individuals have been screened out of a possible 765 eligible people.

A total of 67.32026144 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
515
Cervical Screening Ages 50 to 64320 individuals have been screened out of a possible 440 eligible people.

A total of 72.72727273 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
320
Overall number of GP appointments3093 Number of appointments in Apr 2024 from a practice list size of 4864 patients3093
Face to face appointments2104 Face to Face appointments in Apr 2024 which is 68% of the total number of appointments.2104
Home Visits4 Home Visits in Apr 2024 which is 0.1% of the total number of appointments.4
Telephone appointments878 Telephone appointments in Apr 2024 which is 28.4% of the total number of appointments.878
Unknown appointments106 Unknown appointments in Apr 2024 which is 3.4% of the total number of appointments.106
Video call appointments1 Video call appointments in Apr 2024 which is 0% of the total number of appointments.1


AA
   Patient Ratings
..

Excellent
3

Good
2

Ok
2

Poor
3

Terrible
7

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Patient Reviews

The Hollies Surgery
By:Anonymous
Date:Jul 18 2022
Rating:Star Rating
Review Source

Neither my wife nor myself have any complaints with the drs at this surgery.

The Hollies Surgery
By:Anonymous
Date:Apr 19 2022
Rating:Star Rating
Review Source

I am beyond words the more I have to deal with this surgery, which sadly is quite often as I have several things wrong with me and appear to be an inconvenience full stop. Total bunch of amateurs. The staff lie, poor communication between one another and the patient, issues go uninvestigated for months if not years and then lead to something even worse in the long run which cannot be helped or reversed in any way. Patients know their own bodies better than anyone but I don't feel listened to or taken seriously . They never read anything in your notes. Just a total headache. The CCG really ought to pull their finger out and do away with these VIDA places because they are going down hill fast by the day. They only see them at face value and not for what the patients encounter on a regular basis. The only Dr I would keep on is Dr Nimako as my opinion of him has changed since Dr Funnell sadly left years ago. As for the others they don't care and show no empathy.

The Hollies Surgery
By:Anonymous
Date:Apr 18 2022
Rating:Star Rating
Review Source

Went in for one problem, Doctor stopped medication for other problems. did not examin me. Three days later another doctor reinstated my medication! Do the know what they are doing? Get more responce from Doctor Google! or perhaps thats why you have to tell the receptionist your problem so they can look up Dr Google

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The Hollies Surgery

GP Practice in Downham Market

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