Reply from WEST SPEKE HEALTH CENTRE Wed, 05 Dec 2018 15:19:04 Z
Dear Patient
I am very sorry to learn that you've had difficulty trying to book an appointment and have been left less than satisfied with your recent experience. Our main priority is delivering a patient-focused service and it appears that we have failed you on this occasion.
As your comment has been left anonymously I cannot confirm if you have been able to book an appointment however, if you are still having trouble trying to secure an appointment please feel free to contact me at the practice and I will do my best to rectify the situation.
Kind Regards
Danielle Gledhill
Deputy Operations Manager. |