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NamePatience Lane Surgery
AddressPatience Lane
Altofts
WF6 2JZ
Phone01924890729

Fax01924 896546

Websitehttp://www.patiencelanesu

Email

RatingStar Rating 3 Reviews
CQCCQC Rating

CCGNHS Wakefield CCG
E PrescriptionsAvailable
Status :
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 GP Information
Patience Lane Surgery is a GP Practice in Altofts and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 3 out of 5.

  Opening Times    
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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  GP LocationDirections
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GP Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Patience Lane Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49395 individuals have been screened out of a possible 520 eligible people.

A total of 75.96153846 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
395
Cervical Screening Ages 50 to 64240 individuals have been screened out of a possible 305 eligible people.

A total of 78.68852459 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
240
Overall number of GP appointments2181 Number of appointments in Apr 2024 from a practice list size of 3161 patients2181
Face to face appointments2130 Face to Face appointments in Apr 2024 which is 97.7% of the total number of appointments.2130
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments45 Telephone appointments in Apr 2024 which is 2.1% of the total number of appointments.45
Unknown appointments6 Unknown appointments in Apr 2024 which is 0.3% of the total number of appointments.6
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
1

Good
 

Ok
 

Poor
2

Terrible
 

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Patient Reviews

Patience Lane Surgery
By:Anonymous
Date:Jun 20 2018
Rating:Star Rating
Review Source

At Patience Lane Surgery they seem in my opinion strive to provide the highest quality standards of care. They are a friendly and helpful team of doctors, nurses and reception staff. As a patient I make the most of the surgery and service they offer with my long term illnesses. All the staff seem to be motivated to offer a VERY high level of care for each and every patient. I recommend this surgery because in my opinion it is well managed to take care of ALL their patients to a VERY high standard.
Original Comment Report...

Reply from Patience Lane Surgery
Thu, 05 Jul 2018 15:18:42 +0100

Thankyou for your kind comments. Katherine Practice Manager

Patience Lane Surgery
By:Anonymous
Date:Sep 3 2014
Rating:Star Rating
Review Source

This was only my second appointment at this gp's and nobody in my family will be going back as this dr not only prescribes medication that is incompatible with other conditions but is also inappropriate and unprofessional. These following experiences are my families experiences of the main dr. The doctor prescribed my husband a skin medication that is so incompatible with a chronic bowel condition the leaflet states it shouldn't be taken in bold capital letters. We could maybe forgive this if the bowel condition hadn't already been discussed in the same consultation. I'm currently trying to get post natal depression under control and went today for a review, half way through discussing my mental health the doctor then switched and told me I had missed an appointment. When I queried this as I have never missed an appointment the doctor became rude and belligerent and wouldn't let me get a word in and kept repeating that I had missed an appointment. This was completely inappropriate in the middle of a consultation never mind the fact that they accused me if lying about it. When I asked them to just give me the prescription and leaflet regarding a mental health organisation who could help me the doctor told me they weren't going to give me a prescription and snatched back the phone number I had picked up from the desk. When I challenged them to give me the script as they couldn't just leave a patient without medication and help they relented. This is completely unprofessional and inappropriate behaviour for a medical professional
Original Comment Report...

Patience Lane Surgery
By:Dr G
Date:Jul 28 2014
Rating:Star Rating
Review Source

I have been with this drs for 42 years and never had a problem until recently when trying to get appointments it proves very difficult as it takes a week or more to see the dr . Certain reception staff seem to have a problem to do normal reception duties Opening times are wrong on this website as 1 afternoon a week they shut for staff training
Original Comment Report...

Reply from Dr G Aruna Prasad - Patience Lane Surgery
Wed, 30 Jul 2014 16:04:21 +0100

We are sorry that you feel unhappy with the service you have received from our surgery. Unfortunately, without knowing your specific concerns regarding the reception staff, it is very difficult to address the problem you mention. Please be assured that all our regular reception team are well trained and experienced. Please contact us directly so that we can discuss your specific concerns and hope to resolve them. It is unfortunate that you experienced a problem obtaining an appointment with the doctor but it is very unusual for a patient to have to wait for over a week. We aim to offer an appointment with a doctor within 48 hours but occasionally this is not possible. You may have to wait longer if you wish to see a particular doctor. We have an appointment system which opens up appointments every day so sometimes patients are advised to call back the next day. A patient will always be seen in an emergency. We do close for an afternoon once a month (not once a week) for staff training and this is common practice in surgeries in the area. The dates for this are shown in surgery and on our website. Should you wish to discuss any of these matters further please do not hesitate to contact our Practice Manager.

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Patience Lane Surgery

GP Practice in Altofts

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