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NameThe Grange Medical Centre
Address999 York Road
Leeds
LS14 6NX
Phone01132951838

Fax0113 2732959

Websitehttp://www.amedicalcentre

Email

RatingStar Rating 44 Reviews
CQCCQC Rating

CCGNHS Leeds CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
The Grange Medical Centre is a GP Practice in Leeds and provides a list of services listed below if available. This GP practice has 42 reviews with a rating of 1.7 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:00
Tue08:00-18:00
Wed08:00-18:00
Thu07:00-18:00
Fri08:00-18:00
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GP Services
  • Joint injections
  • Learning disability health check
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   Patient Ratings
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Excellent
2

Good
3

Ok
5

Poor
5

Terrible
29

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Patient Reviews

The Grange Medical Centre
By:Lisa e
Date:Apr 19 2023
Rating:Star Rating
Review Source

Try to call the doctors today I only git the reception lady from Colton mill on the phone given me a load abuse saying he needs to come to the surgery to see a doctor I says he carnt today the DN are coming to see him to do his legs my husband a new diabetic patient and I carnt even get my insulin needles that surgery is a joke set of joke people

The Grange Medical Centre
By:The G
Date:Aug 1 2019
Rating:Star Rating
Review Source

I requested a home visit yesterday . No doctor arrived , when i called to complain i was told i was on the WRONG list ??. A doctor is supposed to be calling today
Original Comment Report...

Reply from The Grange Medical Centre
Fri, 02 Aug 2019 10:53:38 +0100

Thank you for taking the time to provide feedback. I am sorry to hear that you have experienced difficulties in booking a home visit from the GP. Please contact Reception on 01132951838 for a complaints form or alternatively the forms can be downloaded from our website www.amedicalcentre.co.uk Once we have some details we can conduct a full investigation and come back to you with our response. Once again I am sorry that your experience did not match up to our usual high level of service that we endeavor to provide to all of our patients. Kim Holloway - Practice Operations Manager

The Grange Medical Centre
By:The G
Date:Feb 19 2019
Rating:Star Rating
Review Source

Appointment system is a shambles. I am told to ring on the day at 8.15 - I'm a mobile engineer travelling a lot of mileage each day and having to set off at 6am, so I really need a prebooked appointment. I can then only ring on the day to get an appointment for 1 day only the following week. My issue is ongoing (arthritis) so need appointments now and then, not always something I need on the actual day though. Registered online to try and prebook appointments - no appointments showing. For people who work, this appointment system is the most ridiculous system ever. Last time I tried to make an appointment for the following week when they have "one day only" appointments - I was told they only had one bookable appointment that day which was at 2pm0. I have just been told to try and make an appointment when I have a day off work!! Says it all really! The whole NHS is going to pot, but then the appointment system of this practice does not help one bit!
Original Comment Report...

Reply from The Grange Medical Centre
Thu, 21 Feb 2019 11:50:19 Z

Thank you for taking the time to provide feedback. We are sorry to hear about the difficulties you experienced when trying book appointments at the Practice. Pre-bookable appointments are available to book on the website on a first come first served basis. If you find that there is no availability showing on the website, more pre-bookable appointments will open up on the next working day. There is also a new service in place for people who may find it difficult to attend appointments during the normal surgery hours. The extended access hub at Seacroft hospital is open on evening and weekends. To access a routine GP appointment during the out of hours period, Monday to Friday 6.30 - 8.00pm, Saturdays 8 and to 2pm and Sundays 8am to midday please contact our reception team. Your comments will form part of our regular review of patient feedback where we identify actions to improve care, treatment and service for all our patients. If you would like me to investigate any of your concerns please complete a complaints form which can be downloaded from the website or collected from the reception desk.

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The Grange Medical Centre

GP Practice in Leeds

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