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NameKirkgate Surgery
Address3 Kirkgate
Birstall
Batley
WF17 9HE
Phone01924420242

Websitehttps://www.kirkgatesurge

Email

RatingStar Rating 7 Reviews
CQCCQC Rating

CCGNHS North Kirklees CCG
E PrescriptionsAvailable
Status :
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 GP Information
Kirkgate Surgery is a GP Practice in Batley and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

  Opening Times    
DayOpening Times
Mon08:30-18:30
Tue08:30-18:30
Wed08:30-18:30
Thu08:30-18:30
Fri08:30-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Travel health with yellow fever
  • Young person's clinic
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Kirkgate Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49410 individuals have been screened out of a possible 525 eligible people.

A total of 78.0952381 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
410
Cervical Screening Ages 50 to 64255 individuals have been screened out of a possible 345 eligible people.

A total of 73.91304348 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
255
Overall number of GP appointments2673 Number of appointments in Apr 2024 from a practice list size of 3382 patients2673
Face to face appointments2251 Face to Face appointments in Apr 2024 which is 84.2% of the total number of appointments.2251
Home Visits19 Home Visits in Apr 2024 which is 0.7% of the total number of appointments.19
Telephone appointments357 Telephone appointments in Apr 2024 which is 13.4% of the total number of appointments.357
Unknown appointments46 Unknown appointments in Apr 2024 which is 1.7% of the total number of appointments.46
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
4

Good
 

Ok
1

Poor
 

Terrible
2

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Patient Reviews

Kirkgate Surgery
By:Anonymous
Date:Sep 12 2019
Rating:Star Rating
Review Source

Both myself and my baby have had to make a number of trips to the surgery for one reason or another since her birth. Whilst it does take a few rings as the phones are busy, we have been able to get in to see the doctor every time and the doctor has been incredibly patient and caring with us. We have also had excellent care from the nurses and midwives where necessary. The support given by the surgery has really helped us through a tricky time and the ladies on reception have been helpful and practical on the phone even when it is clear they are extremely busy.
Original Comment Report...

Kirkgate Surgery
By:Anonymous
Date:Mar 1 2019
Rating:Star Rating
Review Source

I don't know what has happened at this surgery in relation to getting an appointment. Last year I could phone and get an appointment that day - even if it meant phoning again on the afternoon - but I phoned today to be told there are no appointments for a week. There are 3 doctors at this practice but whenever I've been there ( including to see the nurse) there only ever seems to be 1 seeing patients. I have no complaints about any of the doctors but more needs to be done to allow patients to see 1 of them. It is hardly surprising that people are going to A & E if this is becoming the norm.
Original Comment Report...

Reply from Kirkgate Surgery
Tue, 06 Aug 2019 10:36:52 +0100

Thank you for your comment. We do value patient feedback. Please contact the practice manager if you would like to discuss further.

Kirkgate Surgery
By:Anonymous
Date:Jan 17 2019
Rating:Star Rating
Review Source

Over the past years the standard of care is falling. As seen the receptionists are belligerent and unhelpful. They aren't aware of services they provide. In recent weeks inspite of being told that the GP surgery is the first access for services it has failed. Even after contacting 111 and being told that the surgery must and have a duty of care to provide services they, the receptionists won't. Get through the barricades and the service improves markedly but good luck with that one.
Original Comment Report...

Reply from Kirkgate Surgery
Tue, 06 Aug 2019 10:38:34 +0100

Thank you for your comment. We do value patient feedback. Please contact the practice manager if you would like to discuss further.

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Kirkgate Surgery

GP Practice in Batley

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