My review on this practice is very poor still unable to get through the door very difficult to get a face to face appointment about 4years ago was told I might have copd had a breathing test at a nother practice on repeat prescription for inhalers but no doctor has got back to me confirming my copd or offering any advice it's a joke

Abysmal treatment as a new patient moving from a Surgery rated excellent on the CQC where the service was just that. Complex needs, medications from a properly run pain clinic under a consultant anaesthetist specialising in pain management who had managed my meds, balancing them carefully due to other co-morbidities making prescribing them complex, since 2004. On going referrals needed and instead, by phone, never having met me and clearly never reading my long standing NHS records, this Dr immediately started to remove needed medications overriding the pain consultant. He was rude, arrogant and treated me like a drug addict (yes, I am aware now this surgery specialises in addiction, they need to realise some people actually have genuine medical needs for medications, and I pity the addicts sent here too) instead of someone with ongoing complex pain needs. He messed the medications so badly that repeats were not there for the pharmacy to make up by the time they should have been started. Medications which should be titrated down slowly over weeks (I know that as I had already halved the dose of this med under the pain consultant due to excessive weight gain in 2014) were missing so I had to contact OOH for emergency supply which still left me 3 days cold turkey. Partners long standing repeat meds messed up too, so he was left all weekend with no medication at all and 4 have withdrawal warnings on them, so no wonder he was really unwell for 4 days before medication arrived. There were 2 clear months supply sent with us by our previous GPs, the forms for application were dropped in the first day here. It took 6 weeks and second forms filled in before the application was formally fullfilled which left us with no GP the whole of that time, with multiple co-morbidities. The GP needs striking off before he seriously maims someone, sorry. I found on google a review echoing our findings too. Moved to a different surgery for our own safety.

Just echoing the other views already left here. Getting an appointment is a nightmare. There is a 2 hour window between 8 and 10am where you are allowed to phone for an appointment and then you are on hold for 30 mins while they work through their list of callers. You cannot just drop by the reception on the way home from work and ask for an appointment, you must use the phone system...the online booking system does not work as there are never any free slots for the next 4 weeks. It feels like a deliberately obstructive system. I have decided to look round for another practice because I am not prepared to put up with such poor service.
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