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NameDr Gellia & Dr Balaraman, Monkwearmouth Health Centre
AddressDundas Street
Sunderland
SR6 0AB
Phone01915674293

Fax0191 514 7889

Websitehttp://www.monkwearmouthh

Email sunccg.drgella@nhs.net

RatingStar Rating 18 Reviews
CQCCQC Rating

CCGNHS Sunderland CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre is a GP Practice in Sunderland and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:00-18:00
Tue08:00-18:00
Wed08:00-18:00
Thu08:00-18:00
Fri08:00-18:00
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 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Joint injections
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Smoking cessation clinic
  • Travel health without yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49420 individuals have been screened out of a possible 635 eligible people.

A total of 66.14173228 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
420
Cervical Screening Ages 50 to 64285 individuals have been screened out of a possible 400 eligible people.

A total of 71.25 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
285
Overall number of GP appointments1464 Number of appointments in Apr 2024 from a practice list size of 4631 patients1464
Face to face appointments1264 Face to Face appointments in Apr 2024 which is 86.3% of the total number of appointments.1264
Home Visits10 Home Visits in Apr 2024 which is 0.7% of the total number of appointments.10
Telephone appointments122 Telephone appointments in Apr 2024 which is 8.3% of the total number of appointments.122
Unknown appointments68 Unknown appointments in Apr 2024 which is 4.6% of the total number of appointments.68
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
8

Good
6

Ok
 

Poor
 

Terrible
4

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Patient Reviews

Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
By:Anonymous
Date:Jun 1 2019
Rating:Star Rating
Review Source

Two of the receptionists are very nice but one is very rude and abrupt when dealing with you . The doctors are not patient orientated. I was moved to this practise when mine was closed down and I have had no Care from this surgery from day one. The doctor actually asked me what I thought was wrong with me as she had no idea thankfully I have now found a surgery that is 200 percent better with caring staff and polite receptionists. With doctors who are prepared to help.
Original Comment Report...

Reply from Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
Mon, 10 Jun 2019 17:53:41 +0100

Thank you for your comments. I am sorry you were disappointed with the service provided by our Practice. However, I am pleased you have found a new Practice to suit your needs and we wish you well.

Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
By:Anonymous
Date:Mar 5 2019
Rating:Star Rating
Review Source

Had to move doctors last year and haven't found any of the 3 doctors easy to go and see or speak to. Having long term health conditions I'm fobbed back and forth so since September to now March I'm no further forward with anything and am told a lot to go buy certain prescriptions rather than being prescribed anything when this is hard due to not having the money just to do this. My health has gone down hill since I came to this practice Reception staff are fab however
Original Comment Report...

Reply from Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
Mon, 10 Jun 2019 17:55:43 +0100

Thank you for taking the time to feedback on your experience at the Practice. I am sorry you are disappointed with our service, if you would like to discuss this further please contact the Practice Manager.

Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
By:Anonymous
Date:Aug 13 2018
Rating:Star Rating
Review Source

The performance of my chosen GP practice has always been of a high order which is a true family practice. The doctors and all staff members are really helpful,courteous and frequently go beyond the usual limits, providing an overall excellent service. The staff ,if they promise to return a call, will always do so. The reception staff always go out their way to ensure they provide a caring, professional service at front of house. I have never left a nurse or a GP consultation feeling concerned at the lack of treatment , skills or knowledge of the clinician. Making appointments can be sometimes frustrating but I accept that there is pressure on staff,from current demands and pressures constantly being put on the surgery I understand this situation and know they are always doing their utmost best. I can honestly saying being with this practice since a child this practice has always applied the NHS six C with not only myself but my family also
Original Comment Report...

Reply from Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre
Mon, 04 Feb 2019 13:16:06 Z

Thank you for the positive feedback it is very much appreciated. We are pleased you are happy with our service.

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Dr Gellia & Dr Balaraman, Monkwearmouth Health Centre

GP Practice in Sunderland

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