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NameSecond Street Surgery
AddressSecond Street
Gateshead
NE8 2UR
Phone01914772430

Fax0191 478 6823

Website

Email ngccg.secondstreetsurger

RatingStar Rating 3 Reviews
CQCCQC Rating

CCGNHS Newcastle Gateshead CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Second Street Surgery is a GP Practice in Gateshead and provides a list of services listed below if available. This GP practice has 2 reviews with a rating of 3 out of 5.

  Opening Times    Closed
DayOpening Times
Mon09:00-18:0018:00-20:00
Tue09:00-18:0018:00-20:00
Wed09:00-18:00
Thu09:00-12:00
Fri09:00-18:00
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Second Street Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49375 individuals have been screened out of a possible 655 eligible people.

A total of 57.2519084 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		375
Cervical Screening Ages 50 to 64105 individuals have been screened out of a possible 150 eligible people.

A total of 70 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		105
Overall number of GP appointments1421 Number of appointments in Apr 2024 from a practice list size of 4693 patients1421
Face to face appointments1019 Face to Face appointments in Apr 2024 which is 71.7% of the total number of appointments.1019
Home Visits16 Home Visits in Apr 2024 which is 1.1% of the total number of appointments.16
Telephone appointments349 Telephone appointments in Apr 2024 which is 24.6% of the total number of appointments.349
Unknown appointments37 Unknown appointments in Apr 2024 which is 2.6% of the total number of appointments.37
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
 

Good
2

Ok
 

Poor
 

Terrible
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Patient Reviews

Second Street Surgery
By:Second S
Date:Jun 4 2019
Rating:Star Rating
Review Source

I have waited over an for to be seen for my appointment a few times but the doctors are really good compared to the past surgeries I have been registered with. Prescription ordering can be really inconvenient for me regarding times 10-12 and I need my medication. i feel this should be revised.
Original Comment Report...

Reply from Second Street Surgery
Mon, 15 Jul 2019 14:47:28 +0100

Thank you for taking the time to review our practice, I'm so pleased you're happy with the care you have received from our doctors so far. I'm sorry that the prescription telephone line times are not convenient for you. Did you know that you can order your medication online or by email too? The NHS app has now been launched and it's really easy to register and also easy to use. You can also book appointments using the app and view your medical record. You can download it to your smart phone by going to the App store or Google Play. Alternatively you can send an email to ngccg.secondstreetsurgery@nhs.net.

Second Street Surgery
By:Second S
Date:Jun 4 2019
Rating:Star Rating
Review Source

I have waited over an for to be seen for my appointment a few times but the doctors are really good compared to the past surgeries I have been registered with. Prescription ordering can be really inconvenient for me regarding times 10-12 and I need my medication. i feel this should be revised.
Original Comment Report...

Reply from Second Street Surgery
Mon, 15 Jul 2019 14:47:28 +0100

Thank you for taking the time to review our practice, I'm so pleased you're happy with the care you have received from our doctors so far. I'm sorry that the prescription telephone line times are not convenient for you. Did you know that you can order your medication online or by email too? The NHS app has now been launched and it's really easy to register and also easy to use. You can also book appointments using the app and view your medical record. You can download it to your smart phone by going to the App store or Google Play. Alternatively you can send an email to ngccg.secondstreetsurgery@nhs.net.

Second Street Surgery
By:Anonymous
Date:Mar 11 2019
Rating:Star Rating
Review Source

not happy at all with practice , i have to drive my partner over to "see" a doctor and nothing is done once she's spoke to one , no help , as doctor says no magic wand or magic pill for mental health issues and the leaflet he came her was very poor in any information , needs a shake up this practise
Original Comment Report...

Reply from Second Street Surgery
Thu, 02 May 2019 12:05:56 +0100

I'm very sorry that you don't feel that you got the care you wanted. If you would like to contact the practice to discuss this matter we would be happy to look into it for you.

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Second Street Surgery

GP Practice in Gateshead

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