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| Name | Fell Cottage Surgery | ||||||
| Address | 123 Kells Lane Gateshead NE9 5XY | ||||||
| Phone | 01914872656 | ||||||
| Fax | 0191 491 0475 | ||||||
| Website | http://www.fellcottagesur | ||||||
| Rating |  17 Reviews | ||||||
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| CCG | NHS Newcastle Gateshead CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| GP Information |
| Fell Cottage Surgery is a GP Practice in Gateshead and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 4 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:15-18:00 | |||
| Tue | 08:15-18:00 | |||
| Wed | 08:15-18:00 | |||
| Thu | 08:15-18:00 | |||
| Fri | 08:15-18:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Fell Cottage Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1080 individuals have been screened out of a possible 1380 eligible people.A total of 78.26086957 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1080 |
| Cervical Screening Ages 50 to 64 | 680 individuals have been screened out of a possible 895 eligible people.A total of 75.97765363 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 680 |
| Overall number of GP appointments | 3824 Number of appointments in Apr 2024 from a practice list size of 8537 patients | 3824 |
| Face to face appointments | 3502 Face to Face appointments in Apr 2024 which is 91.6% of the total number of appointments. | 3502 |
| Home Visits | 39 Home Visits in Apr 2024 which is 1% of the total number of appointments. | 39 |
| Telephone appointments | 262 Telephone appointments in Apr 2024 which is 6.9% of the total number of appointments. | 262 |
| Unknown appointments | 19 Unknown appointments in Apr 2024 which is 0.5% of the total number of appointments. | 19 |
| Video call appointments | 2 Video call appointments in Apr 2024 which is 0.1% of the total number of appointments. | 2 |
| Excellent | 11 |
| Good | 2 |
| Ok |
| Poor | 1 |
| Terrible | 3 |
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Great doctors, but unless your arm is falling off, it's nearly impossible to get an appointment here. Likely more of a comment on the general state of the NHS rather than this surgery alone. In the rare case that you do get an appointment, waiting times can be easily over an hour. Phone system is also lacking and will only hold one person in the queue. | |||||||
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I hve always found the surgery to be welcoming, the reception staff will help if possible and if not then give advice re where to get help. the doctors that i have seen have always been excellent. i recently had a problem and was seen on same day - hospital contacted for advice and felt listened to. | |||||||
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Having been a patient of this practice all my life, delivered at home by the fabulous doctor, I have been very disappointed at being hung up on when on hold. I see this was a problem last year and you thought it was resolved well I can tell you it isn't. As someone who works in the NHS I feel this is a basic error by the practice. It takes ages to get through so is infuriating to get hung up on when you are on hold. Please please get this sorted. | |||||||
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