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| Name | Dunelm Medical Practice | ||||||
| Address | Kelvin House Medical Centre 1-2 Victor Terrace Bearpark Durham DH7 7DG | ||||||
| Phone | 01913732077 | ||||||
| Fax | 0191 373 6216 | ||||||
| Website | http://www.dunelmmedicalp | ||||||
| Rating |  6 Reviews | ||||||
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| CCG | NHS North Durham CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Dunelm Medical Practice is a GP Practice in Durham and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 4 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:30-18:00 | |||
| Tue | 08:30-18:00 | |||
| Wed | 08:30-18:00 | |||
| Thu | 08:30-18:00 | |||
| Fri | 08:30-18:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dunelm Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1730 individuals have been screened out of a possible 2455 eligible people.A total of 70.46843177 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1730 |
| Cervical Screening Ages 50 to 64 | 925 individuals have been screened out of a possible 1250 eligible people.A total of 74 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 925 |
| Overall number of GP appointments | 9644 Number of appointments in Apr 2024 from a practice list size of 14240 patients | 9644 |
| Face to face appointments | 5660 Face to Face appointments in Apr 2024 which is 58.7% of the total number of appointments. | 5660 |
| Home Visits | 118 Home Visits in Apr 2024 which is 1.2% of the total number of appointments. | 118 |
| Telephone appointments | 2887 Telephone appointments in Apr 2024 which is 29.9% of the total number of appointments. | 2887 |
| Unknown appointments | 471 Unknown appointments in Apr 2024 which is 4.9% of the total number of appointments. | 471 |
| Video call appointments | 508 Video call appointments in Apr 2024 which is 5.3% of the total number of appointments. | 508 |
| Excellent | 3 |
| Good | 1 |
| Ok | 1 |
| Poor | 1 |
| Terrible |
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I had an ongoing problem with a surgical wound which left me at risk of serious infection and feeling very vulnerable.
After a hopeless visit with the surgeon I made an appointment to go to the Dunelm practice where the nurses took full control of the situation and were just wonderful.
I felt understood, cared for and very well looked after during three months of daily then bi-daily visits. The nurses and HCAs were fabulous for both my physical and mental health. Skilled, competent and caring. | |||||||
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Gilesgate Medical Centre,
Utterly appalling. Complete disregard for mental health and show no motivation in caring for such conditions. After complaining of insomnia for roughly 12 weeks , I was looking for some short-term medication to get through a particular difficult time as I was getting absolutely no sleep the majority of nights. They informed me that "this isn't something we do as a practice." So what am I supposed to do? They tried prescribing me medication which the pharmacist told me I could buy double the quantity for half the price over the counter! Doctor had not compassion for my mental health condition I had suffered with for 10 years and informed me that "he didn't expect to hear from me about this for another six months."
I now no longer feel comfortable going to this practice over my long-term mental health condition as they showed no compassion or initiative in helping me through this.
If you want to be humiliated, have your time wasted, then this is the GP for you. | |||||||
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Cannot fault the care at this practice for myself and my family. Polite, very organised, diligent and rigorous care. Approachable, understanding and friendly. Everybody should have a GP surgery like this. | |||||||
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