GP (at Old Elvet) was extremely rude and sent me away refusing to replace my contraceptive implant even though it had expired. She said 'it would be fine for another year.' Managed to get an appointment at home to get it replaced 6 months later and they told me it doesn't necessarily keep on working and is dependant on factors like BMI. She told me to take a pregnancy test immediately and use extra contraceptive until it is replaced. Outrageous that the GP did not let me know about this grey area and allowed me to continue relying on a contraceptive that may not even work. It felt like she couldn't be bothered to deal with me and just wanted me to get out of the practice even though it wasn't even busy.

I agree with other reviews that the receptionists are rude. The practice where I am registered, University Health Centre has a cooperation with Claypath Medical Practice. When I made my appointment the employee on the telephone made a mistake and wrongly made an appointment for me at Claypath Medical Practice. So when I showed up on my appointment at the University Health Centre I was informed that I should go to Claypath Medical Practice. This meant that I would be too late to my appointment without my fault. However the receptionist acted like it was all my fault and treated me like I'm stupid that I showed up at the wrong practice. I basically said nothing in response and walked away to the appointment. I found also that then the doctor at the Claypath Medical Practice examined me only quit superficially and acted quite cold. That might be explained by the fact that at the end the doctor told me "not to let it out on the staff". So the receptionist had complained to the doctor before the doctor even saw me. I guess the receptionist had expected that I thank them for the rude behaviour or some other kind of weird logic.
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