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| Name | Melrose Medical Centre Ltd | ||||||
| Address | 38 Melrose Avenue Billingham TS23 2JW | ||||||
| Phone | 01642553055 | ||||||
| Fax | 01642 365 906 | ||||||
| Website | |||||||
| Rating |  6 Reviews | ||||||
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| CCG | NHS Hartlepool And Stockton-On-Tees CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Melrose Medical Centre Ltd is a GP Practice in Billingham and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:00 | |||
| Tue | 08:00-18:00 | |||
| Wed | 08:00-18:00 | |||
| Thu | 08:00-13:00 | |||
| Fri | 08:00-18:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Melrose Medical Centre Ltd is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 250 individuals have been screened out of a possible 325 eligible people.A total of 76.92307692 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 250 |
| Cervical Screening Ages 50 to 64 | 235 individuals have been screened out of a possible 285 eligible people.A total of 82.45614035 of possible patients have been screened which is above the required mimimum standard. | 235 |
| Overall number of GP appointments | 1344 Number of appointments in Apr 2024 from a practice list size of 2458 patients | 1344 |
| Face to face appointments | 835 Face to Face appointments in Apr 2024 which is 62.1% of the total number of appointments. | 835 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 383 Telephone appointments in Apr 2024 which is 28.5% of the total number of appointments. | 383 |
| Unknown appointments | 126 Unknown appointments in Apr 2024 which is 9.4% of the total number of appointments. | 126 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 3 |
| Good |
| Ok |
| Poor |
| Terrible | 3 |
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Two particular doctors are very friendly caring doctors that give you time to discuss your problems and arrange treatments and referrals quickly, they are also very supportive.
The surgery is run very efficiently and you do not have to wait long to get an appointment, surgery hours are very flexible ie very early in the morning or late afternoon. | |||||||
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I registered to melrose surgery because I read some good reviews and it is not far from where I live. After visiting it a couple of times, I feel a bit disappointed. Making an appointment by phone is almost impossible, reception staff was often rude and the doctors were rushing (except for a few cases). I was speaking to the doctor and they were typing on the computer. Sometimes the medicines/creams they suggested were not the right ones according to what they told me in the pharmacy. Without trying to say that they are completely horrible, I think that there are a couple of things that need to be improved. I hope my comments to be taken into account. | |||||||
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Rating without comment | |||||||
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