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NameThe Dicconson Group Practice
AddressBoston House
Frog Lane
Wigan
WN6 7LB
Phone01942482000

Fax01942 482040

Websitehttp://www.thedicconsongr

Email

RatingStar Rating 21 Reviews
CQCCQC Rating

CCGNHS Wigan Borough CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
The Dicconson Group Practice is a GP Practice in Wigan and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Travel health without yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Dicconson Group Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491040 individuals have been screened out of a possible 1585 eligible people.

A total of 65.61514196 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1040
Cervical Screening Ages 50 to 64600 individuals have been screened out of a possible 865 eligible people.

A total of 69.36416185 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		600
Overall number of GP appointments7331 Number of appointments in Apr 2024 from a practice list size of 9486 patients7331
Face to face appointments2059 Face to Face appointments in Apr 2024 which is 28.1% of the total number of appointments.2059
Home Visits154 Home Visits in Apr 2024 which is 2.1% of the total number of appointments.154
Telephone appointments1437 Telephone appointments in Apr 2024 which is 19.6% of the total number of appointments.1437
Unknown appointments3535 Unknown appointments in Apr 2024 which is 48.2% of the total number of appointments.3535
Video call appointments146 Video call appointments in Apr 2024 which is 2% of the total number of appointments.146


AA
   Patient Ratings
..

Excellent
8

Good
1

Ok
1

Poor
4

Terrible
7

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Patient Reviews

The Dicconson Group Practice
By:Anonymous
Date:May 17 2019
Rating:Star Rating
Review Source

The doctors are fine when you get to see one. Communication is poor, no feed back on test results, conflicting information from reception staff, some are clearly much better then others on the computer. Ring up on the day for an appointment is mission impossible, and they even have a fax number rather than an e-mail address for contact purposes.
Original Comment Report...

The Dicconson Group Practice
By:The D
Date:Apr 4 2019
Rating:Star Rating
Review Source

Been ringing up to see a GP for 3 weeks now and no appointments left and I ring just after 8am the service is a utter disgrace if you want to see a doctor your better off goin to the hospital and waiting there
Original Comment Report...

Reply from The Dicconson Group Practice
Mon, 08 Apr 2019 17:22:33 +0100

I am sorry you feel you have not received the service you would expect from us. We offer a range of appointment options with various members of our practice team, these include on the day and pre bookable appointments with a number of GPs and Advanced Practitioners, in the near future we will also be able to offer tel or face to face appointments with our clinical pharmacist if you have a medication enquiry. The majority of one the day appointments may not be with your GP of choice I am afraid but we will try to help you direct your query if you speak to our reception team. If you have access to the internet, we also would suggest you register for our online service, this will allow you to book your GP appointments on line so reduce the time you are holding on the phone line. I am more than happy to discuss this further with you if would like to give me a ring - to avoid the early morning rush, I would suggest you ring in the middle of the day.

The Dicconson Group Practice
By:Anonymous
Date:Jul 2 2019
Rating:Star Rating
Review Source

Had an appointment with one particular doctor in the morning and it was absolutely shocking. Barely looked at me never even gave even a simple greeting like “hello”or “good morning”. Just sat slumped in her chair with the occasional glance in my direction. Gave me the wrong prescription and when I rang up about was told that it’s ok because it’s over the counter. Rang back after a pharmacist confirmed that the prescription that I needed was prescription only due to the dosage (150 sprays instead of the over the counter 60 sprays). Was explaining this to the receptionist who then interrupted me with “well if it’s easier for you she’ll prescribe it then” . This is my second visit in four years and I’ve been made to feel like waste of time and money. Been registered here since birth but will be changing as soon as I can.
Original Comment Report...

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The Dicconson Group Practice

GP Practice in Wigan

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