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| Name | The Family Practice | ||||||
| Address | Barbara Castle Way Health Ctr Simmons Street Blackburn BB2 1AX | ||||||
| Phone | 01254617301 | ||||||
| Fax | 01254 617307 | ||||||
| Website | |||||||
| Rating |  11 Reviews | ||||||
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| CCG | NHS Blackburn With Darwen CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| The Family Practice is a GP Practice in Blackburn and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 2.7 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-19:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Family Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 475 individuals have been screened out of a possible 975 eligible people.A total of 48.71794872 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 475 |
| Cervical Screening Ages 50 to 64 | 200 individuals have been screened out of a possible 310 eligible people.A total of 64.51612903 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 200 |
| Overall number of GP appointments | 1256 Number of appointments in Apr 2024 from a practice list size of 5275 patients | 1256 |
| Face to face appointments | 874 Face to Face appointments in Apr 2024 which is 69.6% of the total number of appointments. | 874 |
| Home Visits | 16 Home Visits in Apr 2024 which is 1.3% of the total number of appointments. | 16 |
| Telephone appointments | 366 Telephone appointments in Apr 2024 which is 29.1% of the total number of appointments. | 366 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 3 |
| Good | 2 |
| Ok |
| Poor | 1 |
| Terrible | 5 |
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I have been with the practice for many years. On each occasion I have needed there service I have found both reception & medical staff excellent. | |||||||
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One particular man who sits on reception is the rudest receptionist I have ever encountered, on one occasion he actually made me cry on my way out left me feeling humiliated such a nasty man with no customer service skills what so ever how he ever got a job especially on reception is beyond me! My experiences have been that awful it actually puts me off booking an appointment when I need one, never see the same doctor and usually get fobbed off when I see the doctors anyway there’s a couple I have seen who have been okay but most the time I leave feeling disappointed and let down! | |||||||
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The reception staff are rude and arrogant. I have never seen the same doctor twice. The electronic prescription service rarely works, once it went to the wrong pharmacy.
I am concerned so much that I plan to contact the care quality commission regarding the lack of competence with respect of the staff.
As I write this I plan to chance practice ASAP. | |||||||
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