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| Name | West Wirral Group Practice - Ar Johnston | ||||||
| Address | The Warrens Medical Centre Arrowe Park Road Wirral CH49 5PL | ||||||
| Phone | 01519295555 | ||||||
| Fax | 0151 929 5550 | ||||||
| Website | http://www.westwirralgrou | ||||||
| Rating |  36 Reviews | ||||||
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| CCG | NHS Wirral CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| GP Information |
| West Wirral Group Practice - Ar Johnston is a GP Practice in Wirral and provides a list of services listed below if available. This GP practice has 36 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-17:45 | |||
| Tue | 08:00-17:45 | |||
| Wed | 08:00-17:45 | |||
| Thu | 08:00-17:45 | |||
| Fri | 08:00-17:45 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how West Wirral Group Practice - Ar Johnston is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1365 individuals have been screened out of a possible 1770 eligible people.A total of 77.11864407 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1365 |
| Cervical Screening Ages 50 to 64 | 1080 individuals have been screened out of a possible 1400 eligible people.A total of 77.14285714 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1080 |
| Overall number of GP appointments | 6810 Number of appointments in Apr 2024 from a practice list size of 13682 patients | 6810 |
| Face to face appointments | 3950 Face to Face appointments in Apr 2024 which is 58% of the total number of appointments. | 3950 |
| Home Visits | 131 Home Visits in Apr 2024 which is 1.9% of the total number of appointments. | 131 |
| Telephone appointments | 2425 Telephone appointments in Apr 2024 which is 35.6% of the total number of appointments. | 2425 |
| Unknown appointments | 61 Unknown appointments in Apr 2024 which is 0.9% of the total number of appointments. | 61 |
| Video call appointments | 243 Video call appointments in Apr 2024 which is 3.6% of the total number of appointments. | 243 |
| Excellent | 13 |
| Good | 4 |
| Ok | 6 |
| Poor | 6 |
| Terrible | 7 |
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Have had to move to a nearby surgery due to the lack of care and compassion from nearly every member of staff..Dr Braunlig being the exception. Econsult for a child in pain took 5 days to be acknowledged, resulting phone call was 53 seconds long before it was ended by GP for children and the referrals that were allegedly completed were never done. When I attended the surgery to follow up because the phone is never answered, I was told not to come in and to sit on a bench outside. The practice manager threw the referral at me and told me to sort it myself as I clearly have a better knowledge of the system than them. Sadly she was right. To further compound the distress the lead GP for complaints spent pages defending their incompetence with the same lack of compassion that runs through the surgery. Avoid at all costs. | |||||||
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I had a minor op carried out by Dr Braeunling. I couldn’t have been looked after any better by Dr B and his lovely nurse Lauren. Very caring and he even rang later in the day to check I was ok, and let. E know I could get in touch if was at all worried. Excellent service. | |||||||
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I can understand the frustration of some of the patients regarding booking appointments. It can be a little hti and miss as to whether you can get an appointment on the day that you require it. This is not always the fault of the surgery as many people book unnecessary appointments, or don't bother turning up for the ones they have made, so please bear thus in mind when blaming the admin staff?. As a family we cannot thank the Warrens Medical Centre enough. Both myself and my husband experienced life threatening illnesses. Their original diagnosis on both occasions, and the ongoing care that we have received has been second to none. | |||||||
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