Name | Kingsway Surgery | ||||||
Address | 30 Kingsway Waterloo Liverpool L22 4RQ | ||||||
Phone | 01519288668 | ||||||
Fax | 0151 949 1117 | ||||||
Website | https://www.30kingswaysur | ||||||
Rating | ![]() | ||||||
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CCG | NHS South Sefton CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Kingsway Surgery | ||||||
Address | 30 Kingsway Waterloo Liverpool L22 4RQ | ||||||
Phone | 01519288668 | ||||||
Fax | 0151 949 1117 | ||||||
Website | https://www.30kingswaysur | ||||||
Rating | ![]() | ||||||
![]() | ![]() | ||||||
CCG | NHS South Sefton CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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GP Information |
Kingsway Surgery is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 3.2 out of 5. |
Day | Opening Times | |||
Mon | 08:00-18:30 | |||
Tue | 08:00-18:30 | |||
Wed | 08:00-18:30 | |||
Thu | 08:00-18:30 | |||
Fri | 08:00-18:30 |
GP Services | ||||
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GP Performance | |||||
The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Kingsway Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Cervical Screening Ages 25 to 49 | 765 individuals have been screened out of a possible 975 eligible people.A total of 78.46153846 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 765 |
Cervical Screening Ages 50 to 64 | 445 individuals have been screened out of a possible 605 eligible people.A total of 73.55371901 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 445 |
Overall number of GP appointments | 1850 Number of appointments in Apr 2024 from a practice list size of 5768 patients | 1850 |
Face to face appointments | 1494 Face to Face appointments in Apr 2024 which is 80.8% of the total number of appointments. | 1494 |
Home Visits | 5 Home Visits in Apr 2024 which is 0.3% of the total number of appointments. | 5 |
Telephone appointments | 351 Telephone appointments in Apr 2024 which is 19% of the total number of appointments. | 351 |
Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Excellent | 6 |
Good | 3 |
Ok | 4 |
Poor |
Terrible | 6 |
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Trying to get an appointment is terrible!!! Staff show lack of care and phone system is just awful. This surgery was brilliant when Dr Shaw was there. When you actually need an appointment you just can not get one!!! |
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Awful. This used to be a good GP surgery with hardworking, pleasant reception staff and caring, professional medical staff. Not any more. Standards have been falling month by month - and in every area. It's not just the impossibility of getting an appointment, the rot runs right through. The reception staff seem to lack any empathy. The appointment system is hopeless, appointment times are never kept - even the first few appointments run late and if you have a late-morning appointment you just wait and wait. No one wants to improve the service, simply saying 'it's the same for everyone'. It is, but it's awful for everyone. Prescriptions still take 48 hours to process and you must attend in person for a repeat prescription. And then you find your prescription is not ready in 48 hours. Try 72 hours. Consultations are rushed with GPs barely listening to patients. Telephone consultations are even worse - no time to ask questions - GP can't wait to get off the call. A two hour wait for a two minute conversation. GP has never read notes, hasn't a clue why you are there. Rude and dismissive. This surgery really is terrible. This is a review of more than five years of visits |
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Dear Surgery manager I am emailing to praise the great service I have received from your nurse practitioner Mr Wong. In particular, the follow up phone call I received today following my telephone consultantation with him yesterday. During a time were accessing healthcare services can prove difficult and people are scared to seek help from A&E out of fear of covid, it is very reassuring that your GP service is going over and beyond for their patients. I am not sure whether follow up calls are usually standard practice but they are deffinatley beneficial in some circumstances as I was very close in needing hospital treatment (non covid related). Mr Wong is a credit to your service. We are all very quick to critisize and I just wanted to give some positive feedback were it is due. Thanks again. Helen |