Can't get test result as not available at 8am to ring up, also eform 8am only. Can't speak to manager, as on leave. I don't have anyone to do it on my behalf. What am I supposed to do?

No advance bookings taken. "Phone on day for appointment", so you phone and can't get through, then by the time you do all the appointments have gone. No appointments on app because no advance bookings are taken. Then just had, "oh here we go, we have a locum TWO weeks today, do you want that?" Er no ta, by then my prescription will have ran out! Stay away, I only go here because I have done since I was born, I know its not the staff and doctors fault but why they have changed not taking future bookings is beyond me. Not everyone is going because they are "sick" as such on the day. Some, like myself are going to get another prescription for something that they will put on repeat but we have to take everyday. Nightmare.
Original Comment Report...

Whilst I fully respect the work of the NHS and can understand how recent cutbacks and other government policies have impacted services, this practice has gone down hill significantly in the past few months. The reception staff are some of the most ignorant, obnoxious people I've ever come across. I appreciate the pressure, but it would be nice to be treated with respect and less like I am an inconvenience to them. ( I can only assume a period spent in the private sector would help). As for the Drs, you never see the same person twice; I appreciate how they are seeking to fulfill the position of a full time GP but with 2 previous GP's leaving to pastures new you begin to wonder what's happened that is so bad! The care recieved is generally satisfactory, you tend to get more care and attention from that of the locum doctors than you do your own. One particular Dr has a bad attitude problem and the other whilst generally helpful, spends more time on holiday than he does at the practice - don't expect this Dr to read your notes or officially diagnosis you however, he is too busy plastering a fake smile on. I've recently noticed how the Nurse Prescriber has left the practice - seems like only she could put up with the place for so long! The practice doesn't even offer simple services like blood tests. Such a shame when it has the potential to be good! I'm grateful of the NHS, but Park St please up your game. My NHS Dentist is miles ahead in care and support. Don't let the hospitals take all the strain The best thing that could happen here is new partners take over the practice or it be sold privately to company in conjunction with the NHS. Maybe then, standards will drastically improve. Time for new management and a swift, no nonsense approach.
Original Comment Report...