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NameMILLBROOK MEDICAL CENTRE
AddressSouthdene Primary Care Resource Centre
Bewley Drive
Kirkby
L32 9PF
Phone01515462480

Fax0151 548 3474

Websitehttp://www.millbrookmedic

Email millbrook.mc@knowsleyccg

RatingStar Rating 17 Reviews
CQCCQC Rating

CCGNHS Knowsley CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
MILLBROOK MEDICAL CENTRE is a GP Practice in Kirkby and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-20:00
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Anticoagulant monitoring and dosing
  • Child Immunisations
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Phlebotomy
  • Travel health without yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how MILLBROOK MEDICAL CENTRE is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491430 individuals have been screened out of a possible 2125 eligible people.

A total of 67.29411765 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1430
Cervical Screening Ages 50 to 64655 individuals have been screened out of a possible 975 eligible people.

A total of 67.17948718 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
655
Overall number of GP appointments8297 Number of appointments in Apr 2024 from a practice list size of 12062 patients8297
Face to face appointments4934 Face to Face appointments in Apr 2024 which is 59.5% of the total number of appointments.4934
Home Visits158 Home Visits in Apr 2024 which is 1.9% of the total number of appointments.158
Telephone appointments3102 Telephone appointments in Apr 2024 which is 37.4% of the total number of appointments.3102
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments103 Video call appointments in Apr 2024 which is 1.2% of the total number of appointments.103


AA
   Patient Ratings
..

Excellent
4

Good
3

Ok
3

Poor
2

Terrible
5

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Patient Reviews

MILLBROOK MEDICAL CENTRE
By:Anonymous
Date:Apr 28 2019
Rating:Star Rating
Review Source

We were at this practice for around 7 years before moving away recently. It is an outstanding practice which we highly recommend. We were always looked after with dignity and respect and all the staff did their utmost for our health and well-being.
Original Comment Report...

MILLBROOK MEDICAL CENTRE
By:MILLBROOK M
Date:Apr 15 2019
Rating:Star Rating
Review Source

Before Christmas doctor said he would help me appeal my PIP decision, all I need to do is book a double appointment and bring in the letter so he could do the physical exam as this was not performed at the PiP assessment. I got to my appointment with the letters needed, he read through them chuckling to himself then asked me a few questions about day to day life, WHICH he answered himself or should I say told me my answer was wrong and started becoming sarcastic about it. Then probes into my life a bit more and ends the appointment saying I’m not even gonna get it. Also told me to stop doing what I was doing and go out look for a real job as it would be more productive! - I am a strong willed man, but this left me feeling like there was no faith left in the world, I spent a solid 20minutes crying in the car park because I was treated as some kind of villain.. a few months later I am suffering with a swollen throat, beyond desperate for help as I’m not eating/drinking properly and haven’t had a decent sleep in over 4 days, on top of this I have been going toilet 5x as much as normal I get a telephone appointment and was told over the phone “you can’t swallow pills so we can’t help you” - not a scratch of empathy or anything, I WILL be changing doctors surgeries as soon as I’m back to semi decent health!
Original Comment Report...

Reply from MILLBROOK MEDICAL CENTRE
Wed, 17 Apr 2019 10:11:33 +0100

We have noted your comment on the NHS website. However, as these comments are anonymous we are unable to contact you to discuss this further. If you would like to discuss this further please contact us on 0151 546 2480 or email at gp.n83032@nhs.net

MILLBROOK MEDICAL CENTRE
By:Anonymous
Date:Mar 8 2019
Rating:Star Rating
Review Source

I got caught up in traffic and was 5 minutes late for my appointment. The receptionist phoned the doctor and he said not to worry he would see me. I needed to see a doctor as I had endured a condition for nearly 6 weeks and the likelihood was I could lose a finger. I saw a the doctor and apologised for bein late. He was wonderful and who went through other recent health problems I had. He was very detailed and informative and highlighted the potential outcomes of my current issue. He promptly arranged for an X-ray and further tests. He was so caring, showed such empathy and kindness to me I could not thank him enough. Today I went back to the surgery with a thank you card and chocolates for him. I was told he was a locus and did not have any dates to return to the surgery. I would like for the practice to know that this doctor does an exceptional job and is a credit to any practice. Sincere thanks.
Original Comment Report...

Reply from MILLBROOK MEDICAL CENTRE
Wed, 17 Apr 2019 10:18:19 +0100

We would like to thank you for spending the time to post your comment about Millbrook Medical Centre. We appreciate feedback from our Patients.

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MILLBROOK MEDICAL CENTRE

GP Practice in Kirkby

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