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| Name | GILLMOSS MEDICAL CENTRE | ||||||
| Address | 48 Petherick Road Croxteth Liverpool L11 0AG | ||||||
| Phone | 01515463867 | ||||||
| Fax | 0151 549 2422 | ||||||
| Website | http://www.gillmossmedica | ||||||
| Rating |  7 Reviews | ||||||
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| CCG | NHS Liverpool CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| GP Information |
| GILLMOSS MEDICAL CENTRE is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 2.6 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how GILLMOSS MEDICAL CENTRE is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 235 individuals have been screened out of a possible 340 eligible people.A total of 69.11764706 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 235 |
| Cervical Screening Ages 50 to 64 | 140 individuals have been screened out of a possible 240 eligible people.A total of 58.33333333 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 140 |
| Overall number of GP appointments | 1141 Number of appointments in Apr 2024 from a practice list size of 2333 patients | 1141 |
| Face to face appointments | 684 Face to Face appointments in Apr 2024 which is 59.9% of the total number of appointments. | 684 |
| Home Visits | 7 Home Visits in Apr 2024 which is 0.6% of the total number of appointments. | 7 |
| Telephone appointments | 450 Telephone appointments in Apr 2024 which is 39.4% of the total number of appointments. | 450 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 1 |
| Good | 2 |
| Ok |
| Poor | 1 |
| Terrible | 3 |
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Doctor Mo is fantastic, wouldn’t want to go anywhere else | |||||||
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Overall, the surgery provides me with a good service. Staff are pleasant and helpful. I access the booking and repeat prescription service regularly, finding both very useful. However, it is very difficult to get an appointment with my appointed doctor as there seems to be a lot of demand to see him, rather than the other two regular doctors... his appointments are made available online at the last minute, so it is down to luck and chance for one to log on and hope there is a free slot to book. This can be extremely frustrating and since I've recently had a number of long-term health issues, I obviously would prefer to see my own doctor to maintain trust aswell as case continuity (On more than one occasion, a colleague of MY doctor has quoted my medical history incorrectly to me). There are always appointments available for the other doctors, but if it were easier to book with MY doctor, I would have given more stars in this review. Reply from GILLMOSS MEDICAL CENTRE Tue, 30 Jul 2019 10:40:09 +0100 We really appreciate you taking the time to make a comment regarding the practice and on behalf of all staff I would like to say thank you. GP Appointment availability is a constant topic of discussion in the practice. We have to make it a fair process for all patients including those who do not use online access to be able to book appointments with a GP of their choice. We currently book GP appointments one week ahead and some of these appointments are available online. We are planning to increase the number of online appointments in the near future. | |||||||
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Very disgusted with the lack of privacy! I phoned up reception to make an appointment with the nurse to only be asked why do it want an appointment and when I tell the receptionist it’s personal she then tells me that she can not book me in for an appointment because she needs to know what I’m going for! I then just told her to leave it that I’d go else where she put the phone down in a rude way. I think the receptionists needs to stick to their job of answering the phone an booking people in for appointments and not try to be doctors asking why you want an appointment. Reply from GILLMOSS MEDICAL CENTRE Fri, 09 Mar 2018 09:36:04 Z Firstly I would like to thank you for your comments, the practice appreciates feedback on what we are doing well and what we can improve on. At present we are being covered by a nursing team. The nurses are of different grades and perform different duties, some cover all aspects of the post but some do not carry out certain procedures such as cervical smears, family planning, travel vaccinations, childrens immunisations. This means that the reception staff will ask all patients why they are coming in to be seen to ensure they are given an appointment with the appropriate nurse. All members of the practice team regularly receive training on confidentiality and we all follow strict protocols and guidelines. I discussed your comments with my staff and have advised them to explain the reason why they need to know this information, also if a patient is reluctant to give a reason to offer a routine appointment or telephone consultation with one of the GPs instead. If you would like to discuss this matter further please do not hesitate to contact me either by email or telephone mary.brady@livgp.nhs.uk 0151 546 3867 | |||||||
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