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NameMANOR HOUSE LANE SURGERY
Address1 Manor House Lane
Yardley
Birmingham
B26 1PE
Phone01217432273

Websitehttps://www.manorhouse-ma

Email manorhouse.marstongreen@

RatingStar Rating 29 Reviews
CQCCQC Rating

CCGNHS Birmingham And Solihull CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
MANOR HOUSE LANE SURGERY is a GP Practice in Birmingham and provides a list of services listed below if available. This GP practice has 26 reviews with a rating of 2.8 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:30-18:30
Tue08:30-18:30
Wed08:30-18:30
Thu08:30-18:30
Fri08:30-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Joint injections
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Primary care counselling service
  • Travel health without yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how MANOR HOUSE LANE SURGERY is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491230 individuals have been screened out of a possible 1840 eligible people.

A total of 66.84782609 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1230
Cervical Screening Ages 50 to 64770 individuals have been screened out of a possible 1050 eligible people.

A total of 73.33333333 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		770
Overall number of GP appointments5180 Number of appointments in Apr 2024 from a practice list size of 11098 patients5180
Face to face appointments3237 Face to Face appointments in Apr 2024 which is 62.5% of the total number of appointments.3237
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments1688 Telephone appointments in Apr 2024 which is 32.6% of the total number of appointments.1688
Unknown appointments240 Unknown appointments in Apr 2024 which is 4.6% of the total number of appointments.240
Video call appointments15 Video call appointments in Apr 2024 which is 0.3% of the total number of appointments.15


AA
   Patient Ratings
..

Excellent
7

Good
4

Ok
1

Poor
10

Terrible
7

..

Patient Reviews

MANOR HOUSE LANE SURGERY
By:MANOR H
Date:Sep 10 2018
Rating:Star Rating
Review Source

I have recently joined this practice after moving into the area. Without doubt this is the best GP surgery I have been to. Reception staff are pleasant and polite, have a always been able to get an appointment and above all the GP I have seen has been wonderful.
Original Comment Report...

Reply from MANOR HOUSE LANE SURGERY
Tue, 02 Oct 2018 11:16:40 +0100

Thank you very much for this lovely feedback. As always I have shared your post with the practice team who I know will be grateful of the appreciation. Ann-Marie Pryce, Practice Manager

MANOR HOUSE LANE SURGERY
By:Anonymous
Date:May 26 2021
Rating:Star Rating
Review Source

Me and my wife had had separate appointments booked and cancelled in the last week. The surgery is asking us to call and rebook, however, the line is always engaged. If you cancel the appointments you should call us to rearrange. It is extremely poor service from an already very poor doctors surgery. It is very difficult to get through on the phones, when I have booked appointments through an online system they are always over an hour late. We are looking to move surgery as soon as we can as this surgery seems to have so many issues.

MANOR HOUSE LANE SURGERY
By:MANOR H
Date:Sep 20 2018
Rating:Star Rating
Review Source

I joined the Manor House Lane Surgery in 2014 because I was not impressed with the service and care that I was receiving and they were also generating income from their premium rate telephone number which was unethical in my opinion. However, since joining Manor House Lane Surgery, I can not fault any aspect of their service or care. The reception staff are always friendly and approachable. They treat you with respect and do their utmost to get you an appointment with the relevant practitioner. The Practioner's are also very friendly and empathetic; combined with the expert knowledge that ensures that you receive the right care and treatment. In these times of shrinking NHS resources, it is reassuring to know that Manor House Lane Surgery puts their patients at the heart of everything they do.
Original Comment Report...

Reply from MANOR HOUSE LANE SURGERY
Mon, 24 Sep 2018 11:41:32 +0100

Thank you very much for sharing your, very positive, experience of your move to Manor House Lane Surgery with us. It is reassuring to read that you are seemingly very happy with the service you have received. This is what we strive to achieve for all our patients. I have passed on your comments to all of our staff and I am sure they will very much appreciate that their efforts have been noted in such a kind way. Sue Phipps Assistant Practice Manager

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MANOR HOUSE LANE SURGERY

GP Practice in Birmingham

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