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NameChapel House Lane Surgery (Dr Mucklow)
AddressChapel House Lane
Halesowen
B63 2JW
Phone01384322300

Fax01384 447145

Websitehttp://www.wychburymedica

Email

RatingStar Rating 6 Reviews
CQCCQC Rating

CCGNHS Dudley CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Chapel House Lane Surgery (Dr Mucklow) is a GP Practice in Halesowen and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 2.3 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-12:3012:30-18:00
Tue08:00-13:00
Wed08:00-12:3012:30-18:00
Thu08:00-13:00
Fri08:00-12:3012:30-18:00
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
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   Patient Ratings
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Excellent
 

Good
2

Ok
1

Poor
 

Terrible
3

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Patient Reviews

Chapel House Lane Surgery (Dr Mucklow)
By:Anonymous
Date:Jul 29 2019
Rating:Star Rating
Review Source

Very bad doctors, I got a emergency appointment told the doctor my symptoms and I got told I was trying to emotionally black mail ? Far from this I just got up and walked out as patients should be helped not spoken to like dirt ! New doctors needed here.
Original Comment Report...

Reply from Chapel House Lane Surgery (Dr Mucklow)
Fri, 16 Aug 2019 10:26:26 +0100

I'm sorry to hear you have not been satisfied with the service received at the practice. If you would like to discuss this with me you can contact me on 01384 322310. Kind regards, Sarah Reid, Practice Manager

Chapel House Lane Surgery (Dr Mucklow)
By:Chapel H
Date:Mar 29 2018
Rating:Star Rating
Review Source

Chapel house are ridiculous you can never get a appointment when you want also one of the receptionist staff is very rude towards people she really needs to learn some manners. After the way she spoke to me Monday I've decided to change doctors ain't gonna be spoken to in a rude manner and it's not the first time she was done it
Original Comment Report...

Reply from Chapel House Lane Surgery (Dr Mucklow)
Mon, 02 Apr 2018 16:06:22 +0100

I’m really sorry that your experience when calling the surgery wasn’t satisfactory. I have passed your comments on to our Reception Manager, Gemma Chilton to discuss with her team. I know it’s extremely frustrating for patients trying to book appointments and I can confirm we are continually reviewing our appointment system. I would be happy to speak to you about your concerns. If you would like to contact me my direct number is 01384 322310. Regards Sarah Reid, Practice Manager

Chapel House Lane Surgery (Dr Mucklow)
By:Anonymous
Date:Dec 3 2014
Rating:Star Rating
Review Source

It took several appointment s to be diagnosed with thyroid toxicosis. Told it was labyrinth itis then fobbed off with antibiotics. Sent for full set of bloods thyroid was over 108 yet was told all bloods were normal. Hospital consultant told me I should have been hospitalised with such a reading yet chapel house told me all was normal. Only after someone else picked up the result was I given medication which took weeks to work. I lost a month of work and pay due to this.
Original Comment Report...

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Chapel House Lane Surgery (Dr Mucklow)

GP Practice in Halesowen

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