I requested some new medication for my 16 month old baby that a hospital consultant had prescribed over a month ago. The surgery had not yet received the letter from the consultant. They went out of their way to be able to supply this medication. The level of service that we receive from Meadowbrook road is always excellent. Today, I would like to thank three particular members of staff for sorting this out so quickly.
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I have been a patient at this surgery since I was 6 months old and am now 41. Until recently I have been lucky and have not needed to visit very often. More recently, since having my little boy, I have visited a little more often. Everyone at the surgery, from reception, to nurses and GPS have been amazing. They are all friendly, professional and efficient. They have sorted out numerous problems for me relating to medication for my baby and always try and fit him in with a GP if he is poorly. He has a number of health problems and they are aware that he can deteriorate quickly. The GPs are great, the nurse is too. She recently had to give my little boy his vaccinations, the system they have for this is brilliant, I was given a convenient appointment and was kept waiting only a short amount of time in the waiting room. The surgery is always clean and tidy and has recently had a facelift and looks great. I find it comforting to know that I have such a good GP surgery. I really hope that the CCG recognise this.
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