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NameThe Colliery Practice
Address60 Hednesford Street
Cannock
WS11 1DJ
Phone01543435390

Fax01543 468024

Websitehttps://www.thecollierypr

Email thecollierypractice@nhs.

RatingStar Rating 46 Reviews
CQCCQC Rating

CCGNHS Cannock Chase CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
The Colliery Practice is a GP Practice in Cannock and provides a list of services listed below if available. This GP practice has 39 reviews with a rating of 3.5 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue07:30-18:30
Wed08:00-18:30
Thu07:30-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child Immunisations
  • COPD clinic with spirometry
  • Minor surgery (removal of moles,skin lesions)
  • Physiotherapy - provided in house and available on NHS
  • Primary care counselling service
  • Travel health with yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Colliery Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491700 individuals have been screened out of a possible 2335 eligible people.

A total of 72.80513919 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1700
Cervical Screening Ages 50 to 641055 individuals have been screened out of a possible 1450 eligible people.

A total of 72.75862069 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1055
Overall number of GP appointments6202 Number of appointments in Apr 2024 from a practice list size of 14342 patients6202
Face to face appointments5516 Face to Face appointments in Apr 2024 which is 88.9% of the total number of appointments.5516
Home Visits24 Home Visits in Apr 2024 which is 0.4% of the total number of appointments.24
Telephone appointments662 Telephone appointments in Apr 2024 which is 10.7% of the total number of appointments.662
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
21

Good
5

Ok
4

Poor
6

Terrible
10

..

Patient Reviews

The Colliery Practice
By:The C
Date:Sep 25 2019
Rating:Star Rating
Review Source

Due to being severely disabled I had a home visit from a Dr, I explained I had disks crumbling in my neck and that it was only going to get worse and an op would paralyse me. I explained the pain was worsening, to my utter shock he took me OFF the med that helps the most, my last doctors, surgeons and specialists combined had spent 15yrs of hard work on their part trying to keep me as pain free and comfortable as possible and spent the time coming up with the best course of meds possible due to the severity of my issue I asked him why and he said because he could, he also said I was not to have a home visit again, even though I struggle to move most days, again he refused to give me a reason why, 2months later I rang the practice saying I needed a home appointment due to the pain being so unbearable I couldn’t sleep or eat, I had a constant headache, I couldn’t move my head at all and I just didn’t want to carry on with the pain anymore it was beyond unbearable since being taken off tramadol they spoke to the same Dr and he told the receptionist, who was lovely, to ring me back and say I’m not allowed a home visit and if I want to be treated ever again to dial 999, I said all I wanted was to go back to how the pain was on tramadol at least I could just about cope then and he’s told every GP in the practice that I’m not to be put back on them. The GP’s themselves have been telling me that they don’t have any notes from my previous GP and can only take my word that there is even anything wrong with me, but I’ve since found out from the Practice Manager, who is not a nice person, that they received my notes when I registered over 3yrs ago and it was a struggle to get that out of her, for some reason she didn’t want me to know. This practice is a joke with GP’s that don’t want to treat a disabled person and how can I have any faith in them treating me properly when my medical records have mysteriously vanished and one Dr really seems to have it in for me. I also asked for a copy of my medical records for the last 15yrs as my orthopaedic surgeon said I should always have on me a copy of everything to do with my spine, I was told someone would be in touch within 48hrs, this was 3wks age, I have yet to hear back from anyone
Original Comment Report...

Reply from The Colliery Practice
Wed, 02 Oct 2019 11:36:14 +0100

We are sorry that you felt that you have not received highest level of care which we always strive to provide. It is difficult to discuss details and respond to allegations without further details. Please write a formal complaint and we will investigate it then.

The Colliery Practice
By:Anonymous
Date:Sep 20 2019
Rating:Star Rating
Review Source

I am not a patient at this practice but called on behalf of my father. I spoke to a receptionist re a complicated request. She listened to the full story then dealt with it step by step, advising me all the way through the conversation. Many thanks for your professionalism, attention to detail and for showing compassion and respect to a stranger!
Original Comment Report...

Reply from The Colliery Practice
Wed, 25 Sep 2019 09:46:21 +0100

Thank you so much for you kind feedback it is very much appreciated. We will pass this on to the practice - once again thank you.

The Colliery Practice
By:The C
Date:Sep 8 2019
Rating:Star Rating
Review Source

Words alone are not enough to express what a wonderful, kind, gentle and all round lovely lady this nurse is. I have seen her a couple times before for other things and she has always been so genuinely lovely. The end of August I had the mirena coil fitted. She explained everything to me beforehand, gave me all the information about different types of coil and made sure I was happy with what was going to happen. During insertion, she explained everything and was as gentle as she could be while doing it, it’s not the most pleasant experience but compared to the blogs I’ve read and friends experiences it really wasn’t as bad as anticipated. This nurse is absolutely brilliant, she has fantastic bedside manor, she makes you feel safe and at ease even if you were a complete bag of nerves before the appt. When you are in the consultation room with her you are the only thing that matters and she genuinely cares about you and what is happening in your world, I feel I could tell her anything no matter how personal, she would listen without judgement and do whatever she could to help. She is genuinely the best nurse ever.
Original Comment Report...

Reply from The Colliery Practice
Tue, 10 Sep 2019 09:17:01 +0100

Thank you for your kind words - we really appreciate it. Your comments will be passed on to our team.

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The Colliery Practice

GP Practice in Cannock

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