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NameTeldoc - Hadley
AddressHigh Street
Telford
TF1 5NG
Phone03300536456

Websitehttps://www.teldoc.org

Email teldoc.enquiries@nhs.net

RatingStar Rating 17 Reviews
CQCCQC Rating

CCGNHS Telford And Wrekin CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Teldoc - Hadley is a GP Practice in Telford and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.1 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:30-13:0014:00-18:00
Tue08:30-13:0014:00-18:00
Wed08:30-13:0014:00-18:00
Thu08:30-13:0014:00-18:00
Fri08:30-13:0014:00-18:00
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  GP LocationDirections
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   Patient Ratings
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Excellent
5

Good
1

Ok
6

Poor
 

Terrible
5

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Patient Reviews

Teldoc - Hadley
By:Hadley H
Date:May 11 2019
Rating:Star Rating
Review Source

I had been having problems with getting my prescription and the receptionist helped me sort it the same day. I am so grateful.
Original Comment Report...

Reply from Hadley Health Centre
Mon, 13 May 2019 09:39:05 +0100

Thank you for your feedback. I am pleased to hear that you were happy with the service that you received and that the receptionist was helpful. It is lovely to get positive feedback so thank you again. Patient Experience Lead. Teldoc.

Teldoc - Hadley
By:Hadley H
Date:Apr 29 2019
Rating:Star Rating
Review Source

I have spent four hours of my life trying to get through to someone to make an appointment on 4 different days and given up, sick of hearing your call is very important to us and not actually getting through to anyone. No's called 03300536456 and 01952 620077. Sorry to say this but unacceptable.
Original Comment Report...

Reply from Hadley Health Centre
Tue, 30 Apr 2019 17:56:53 +0100

Thank you for your feedback. I am sorry to hear that you have had difficulty in accessing the service. Due to increasing demand on the service we have recruited 6 new call handler starting in the next 2 weeks and we envisage that once these call handlers are fully trained we will see a vast improvement in the call waiting time. I sincerely apologise for the inconvenience caused, and should you wish to discuss further please contact me via teldoc.enquiries@nhs.net Patient Experience Lead Teldoc

Teldoc - Hadley
By:Hadley H
Date:Apr 29 2019
Rating:Star Rating
Review Source

I have spent four hours of my life trying to get through to someone to make an appointment on 4 different days and given up, sick of hearing your call is very important to us and not actually getting through to anyone. No's called 03300536456 and 01952 620077. Sorry to say this but unacceptable.
Original Comment Report...

Reply from Hadley Health Centre
Tue, 30 Apr 2019 17:56:53 +0100

Thank you for your feedback. I am sorry to hear that you have had difficulty in accessing the service. Due to increasing demand on the service we have recruited 6 new call handler starting in the next 2 weeks and we envisage that once these call handlers are fully trained we will see a vast improvement in the call waiting time. I sincerely apologise for the inconvenience caused, and should you wish to discuss further please contact me via teldoc.enquiries@nhs.net Patient Experience Lead Teldoc

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Teldoc - Hadley

GP Practice in Telford

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