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| Name | Pendeen Surgery | ||||||
| Address | Kent Avenue Ross On Wye HR9 5AH | ||||||
| Phone | 01989763535 | ||||||
| Fax | 01989 768288 | ||||||
| Website | http://www.pendeensurgery | ||||||
| admin.pendeen@nhs.net | |||||||
| Rating |  13 Reviews | ||||||
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| CCG | NHS Herefordshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Pendeen Surgery is a GP Practice in Ross On Wye and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:00 | |||
| Tue | 08:00-18:00 | |||
| Wed | 08:00-18:00 | |||
| Thu | 08:00-18:00 | |||
| Fri | 08:00-18:00 | |||
| Sat | 08:00-12:00 | |||
| Sun | 08:00-12:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Pendeen Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 720 individuals have been screened out of a possible 1085 eligible people.A total of 66.359447 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 720 |
| Cervical Screening Ages 50 to 64 | 670 individuals have been screened out of a possible 865 eligible people.A total of 77.4566474 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 670 |
| Overall number of GP appointments | 4253 Number of appointments in Apr 2024 from a practice list size of 8751 patients | 4253 |
| Face to face appointments | 2839 Face to Face appointments in Apr 2024 which is 66.8% of the total number of appointments. | 2839 |
| Home Visits | 78 Home Visits in Apr 2024 which is 1.8% of the total number of appointments. | 78 |
| Telephone appointments | 1336 Telephone appointments in Apr 2024 which is 31.4% of the total number of appointments. | 1336 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 6 |
| Good |
| Ok |
| Poor | 2 |
| Terrible | 5 |
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Poor customer service. 15 minutes at least to wait to make a call. It is hard to get an appointment by phone, email or online. My GP is good but it is impossible to see her. Most times have to use NHS 111 and travel long distance to see someone. Very frustrating. Covid has been an excuses for too long. | |||||||
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This surgery has gone from bad to worse. I now have cancer which was swept under the carpet in april I'm disgusted. | |||||||
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Virtually impossible to see a doctor and telephone appointments have a three week wait. Making a telephone appointment is an all day job, line is continiously engaged. Staff will all they can to 'protect' any doctor from making any form of connection with a patient. | |||||||
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