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| Name | The Royal Well Surgery | ||||||
| Address | St Pauls Medical Centre 121 Swindon Road Cheltenham GL50 4DP | ||||||
| Phone | 01242215010 | ||||||
| Website | https://www.royalwell.co. | ||||||
| royalwell.cc@nhs.net | |||||||
| Rating |  7 Reviews | ||||||
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| CCG | NHS Gloucestershire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| The Royal Well Surgery is a GP Practice in Cheltenham and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:30-18:30 | |||
| Tue | 08:30-18:30 | |||
| Wed | 08:30-18:30 | |||
| Thu | 08:30-18:30 | |||
| Fri | 08:30-18:30 | |||
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Royal Well Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 920 individuals have been screened out of a possible 1445 eligible people.A total of 63.66782007 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 920 |
| Cervical Screening Ages 50 to 64 | 420 individuals have been screened out of a possible 595 eligible people.A total of 70.58823529 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 420 |
| Overall number of GP appointments | 4491 Number of appointments in Apr 2024 from a practice list size of 7850 patients | 4491 |
| Face to face appointments | 3937 Face to Face appointments in Apr 2024 which is 87.7% of the total number of appointments. | 3937 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 494 Telephone appointments in Apr 2024 which is 11% of the total number of appointments. | 494 |
| Unknown appointments | 60 Unknown appointments in Apr 2024 which is 1.3% of the total number of appointments. | 60 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 2 |
| Good | 2 |
| Ok | 1 |
| Poor |
| Terrible | 2 |
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I have been with the surgery for many years and the doctors and nurses have been absolutely brilliant with me and helped me in so many ways,I would be dead by now if Dr crouchman and Dr Jackson ect had not been there to help me,and also the nurses have helped me with my conditions in so many ways,I would just like to say a big thank you to all at royal well surgery,at Paul's, Cheltenham for all the help. You are excellent!! | |||||||
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Their response times to emails/forms is dreadful. It's been two weeks and they have not responded to either of the two 'ask a nurse' forms I have sent. Further to this, upon ringing up to enquire about the travel vaccinations they provide in the surgery, their answer was to Google it (which doesn't help because the NHS website states each surgery is is different). Honestly a shocking 'service' that is being provided. Not impressed at all. | |||||||
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Rating without comment | |||||||
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