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| Name | Southway Surgery | ||||||
| Address | 33 Rockfield Avenue Southway Plymouth PL6 6DX | ||||||
| Phone | 01752776650 | ||||||
| Fax | 01752 779575 | ||||||
| Website | http://www.southwaysurger | ||||||
| Rating |  11 Reviews | ||||||
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| CCG | NHS Devon CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Southway Surgery is a GP Practice in Plymouth and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 07:45-12:30 | 13:00-18:00 | ||
| Tue | 07:45-12:30 | 13:00-18:00 | ||
| Wed | 08:00-12:30 | 18:30-21:00 | ||
| Thu | 08:00-12:30 | 13:00-18:00 | ||
| Fri | 08:00-12:30 | 13:00-18:00 | ||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Southway Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 690 individuals have been screened out of a possible 995 eligible people.A total of 69.34673367 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 690 |
| Cervical Screening Ages 50 to 64 | 330 individuals have been screened out of a possible 485 eligible people.A total of 68.04123711 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 330 |
| Overall number of GP appointments | 2800 Number of appointments in Apr 2024 from a practice list size of 5711 patients | 2800 |
| Face to face appointments | 1672 Face to Face appointments in Apr 2024 which is 59.7% of the total number of appointments. | 1672 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 420 Telephone appointments in Apr 2024 which is 15% of the total number of appointments. | 420 |
| Unknown appointments | 138 Unknown appointments in Apr 2024 which is 4.9% of the total number of appointments. | 138 |
| Video call appointments | 570 Video call appointments in Apr 2024 which is 20.4% of the total number of appointments. | 570 |
| Excellent | 3 |
| Good | 3 |
| Ok | 2 |
| Poor | 1 |
| Terrible | 2 |
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Doctors there can no not do enough for me always have time to listen and try other things to rule out worse case 1st Only problem I have are the telephone lines are awful other then that can't fault them Keep up the good work | |||||||
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I just want to say how pleased i am with this surgery.
i often hear people complaining about the time it takes to get an appointment to see a doctor.
Fortunately I do not normally need to visit the doctors often, as my health generally is good. However in the last 6 months i have developed a problem with my eyes. The first time it flared up I called into the surgery on my way home from work and was given an appointment later that evening. I was given a prescription and overnight the problem got worse. I was a little worried , so phoned the surgery, they gave me another appointment later that morning. When the doctor saw me she was concerned and made an appointment at the hospital. I received treatment at the hospital and within a week i was more or less back to normal.
Since then I have needed to see a doctor on 3 different occasions. Each time I have been seen by a doctor on the same day. Fantastic service. | |||||||
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Just thought it would be good to give some praise in a world where a lot of people moan. I chose Southway surgery because I had heard very positive things about it.
Sometimes it takes a little while to get through on the phone but staff always do their upmost to sort an appointment for you or sort your problem. I have visited several of the doctors and nurses and always been treated with the utmost kindness and care.
If further appointments or treatment have been needed there have been no problems and prompt service.
The building is clean and everyone there polite and inviting. | |||||||
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