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NameClays Practice
AddressThe Clay Area Health Centre
Victoria Road
Roche
PL26 8JF
Phone01726890370

Fax01726 890402

Websitehttp://www.theclayspracti

Email enquiries.theclays@nhs.n

RatingStar Rating 14 Reviews
CQCCQC Rating

CCGNHS Kernow CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Clays Practice is a GP Practice in Roche and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3 out of 5 and a CQC rating of Requires improvement.

  Opening Times    Open
DayOpening Times
Mon08:30-18:30
Tue08:30-18:30
Wed08:30-18:30
Thu08:30-18:30
Fri08:30-18:30
AA
 CQC Rating   CQC Rating

Safe
Requires improvement

Effective
Requires improvement

Caring
Good

Responsive
Good

Well-Led
Requires improvement




  GP LocationDirections
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GP Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Clays Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491440 individuals have been screened out of a possible 2015 eligible people.

A total of 71.46401985 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1440
Cervical Screening Ages 50 to 64910 individuals have been screened out of a possible 1230 eligible people.

A total of 73.98373984 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
910
Overall number of GP appointments8415 Number of appointments in Apr 2024 from a practice list size of 13214 patients8415
Face to face appointments6852 Face to Face appointments in Apr 2024 which is 81.4% of the total number of appointments.6852
Home Visits47 Home Visits in Apr 2024 which is 0.6% of the total number of appointments.47
Telephone appointments812 Telephone appointments in Apr 2024 which is 9.6% of the total number of appointments.812
Unknown appointments499 Unknown appointments in Apr 2024 which is 5.9% of the total number of appointments.499
Video call appointments205 Video call appointments in Apr 2024 which is 2.4% of the total number of appointments.205


AA
   Patient Ratings
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Excellent
4

Good
3

Ok
 

Poor
3

Terrible
4

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Patient Reviews

Clays Practice
By:Anonymous
Date:Apr 15 2019
Rating:Star Rating
Review Source

Had a phone appointment with Dr to ask a question and the Dr response I found very rude and arrogant. I will avoid the Dr I spoke to as much as possible.
Original Comment Report...

Clays Practice
By:Anonymous
Date:Feb 8 2019
Rating:Star Rating
Review Source

I have a couple of ongoing health problems but have every confidence in the care I receive from the Clays Practice and the staff are always helpful and kind. It is also very convenient to have the pharmacy at the surgery.
Original Comment Report...

Clays Practice
By:Anonymous
Date:Feb 8 2019
Rating:Star Rating
Review Source

I am an irregular user of the surgery, but on the occasions I have needed to visit I have found the staff to be friendly and helpful. I have not had issues with getting an appointment, but I understand that doctors appointments in general are becoming more difficult as surgeries are full so this may become a problem in the future. I was impressed at how the surgery coped during the flood in summer 2018, as far as I am aware it was business as usual.
Original Comment Report...

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Clays Practice

GP Practice in Roche

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