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| Name | Helston Medical Centre | ||||||
| Address | Trelawney Road Helston TR13 8AU | ||||||
| Phone | 01326572637 | ||||||
| Fax | 01326 565525 | ||||||
| Website | http://www.helstonmedical | ||||||
| enquiries.helstonmc@nhs. | |||||||
| Rating |  6 Reviews | ||||||
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| CCG | NHS Kernow CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Helston Medical Centre is a GP Practice in Helston and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 2.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:30-20:00 | |||
| Tue | 08:30-18:00 | |||
| Wed | 08:30-18:00 | |||
| Thu | 08:30-18:00 | |||
| Fri | 08:30-18:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Helston Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1530 individuals have been screened out of a possible 2115 eligible people.A total of 72.34042553 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1530 |
| Cervical Screening Ages 50 to 64 | 1070 individuals have been screened out of a possible 1440 eligible people.A total of 74.30555556 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1070 |
| Overall number of GP appointments | 9997 Number of appointments in Apr 2024 from a practice list size of 14261 patients | 9997 |
| Face to face appointments | 5247 Face to Face appointments in Apr 2024 which is 52.5% of the total number of appointments. | 5247 |
| Home Visits | 1 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 1 |
| Telephone appointments | 4524 Telephone appointments in Apr 2024 which is 45.3% of the total number of appointments. | 4524 |
| Unknown appointments | 225 Unknown appointments in Apr 2024 which is 2.3% of the total number of appointments. | 225 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent |
| Good | 2 |
| Ok |
| Poor | 2 |
| Terrible | 2 |
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Called and had to wait over33mins to be answered on the 27th June 2023. Spoke to a pompous rude person. Totally unhelpful. Never spoke to this woman before and I hope I never have to again. I am having to wait over 5weeks to speak to my hp | |||||||
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This is no reflection on the reception staff. Maybe the management can look at this. I Ordered my repeat prescription, then got a text saying i needed a medication review, so call at 8.30am in the morning. Just around the school run, so phoned i was 11 in line. Held on as long as i could but 15minutes later still holding. So phoned at 11.08 to be told all call back appointments had been taken. So call tomorrow or do an e consult. Which was a joke, but hey someone will call before Friday 6pm. I get text messages for just about every other review so why not medication. The reception staff are amazing and have worked so hard during this pandemic. As have the nurses and drs. Come on management please get things sorted. | |||||||
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Extremely hard to get an appointment when you need it especially if you work outside of the area and find it hard to get back for a same day appointment. Reception staff not very helpful at all. | |||||||
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