I have been a patient at the Health centre for 40 years or more, and fortunately have hardly had to use it as I am fit and healthy. I had to call 111 a few weeks ago and an ambulance was sent. I was told to contact the Health Centre for tests. I was seen the next day, given a thorough examination, and sent for blood tests. The same doctor phoned me a few days later with the results. More tests were done and another phone call followed, during which I mentioned abdominal pain settling on the right. I was told to come straight in, examined and sent to the BRI with suspected appendicitis. After a few hours of tests and a scan, the appendix perforated and there was also an abcess which was dealt with in keyhole surgery. As I was not in dreadful pain, I might not have sought treatment. Thanks to Dr Spargo for his thorough approach! Back at home the following day. There is no doubt that the Health Service is in trouble, and it must be frustrating for the excellent staff not always to be able to do what they would like if there were more time. Morale is low, and it is too easy to criticise. I hope some positive comments will help!