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NameLakeside Healthcare
AddressCottingham Road
Corby
NN17 2UR
Phone01536204154

Fax01536 748286

Websitehttp://www.thelakesidesur

Email

RatingStar Rating 47 Reviews
CQCCQC Rating

CCGNHS Corby CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Lakeside Healthcare is a GP Practice in Corby and provides a list of services listed below if available. This GP practice has 45 reviews with a rating of 2.5 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-20:00
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-20:00
Fri08:00-18:30
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lakeside Healthcare is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 495235 individuals have been screened out of a possible 8305 eligible people.

A total of 63.03431668 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		5235
Cervical Screening Ages 50 to 642740 individuals have been screened out of a possible 4005 eligible people.

A total of 68.4144819 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		2740
Overall number of GP appointments22547 Number of appointments in Apr 2024 from a practice list size of 47367 patients22547
Face to face appointments10604 Face to Face appointments in Apr 2024 which is 47% of the total number of appointments.10604
Home Visits447 Home Visits in Apr 2024 which is 2% of the total number of appointments.447
Telephone appointments10775 Telephone appointments in Apr 2024 which is 47.8% of the total number of appointments.10775
Unknown appointments721 Unknown appointments in Apr 2024 which is 3.2% of the total number of appointments.721
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
8

Good
4

Ok
7

Poor
14

Terrible
14

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Patient Reviews

Lakeside Healthcare
By:Ryan
Date:Feb 20 2023
Rating:Star Rating
Review Source

Took me 8 months to get an appointment after several cancellations and they didnt even let me know about the cancellations. Then when I finally got my scan they didnt even let me know the results when I contacted them the receptionist just said im going to have to call following morning to get an appointment and start the process all over again. What a disgrace. I cant believe they can get away with this.

Lakeside Healthcare
By:Anonymous
Date:Oct 7 2019
Rating:Star Rating
Review Source

I saw a lovely GP today, who was kind, didn’t make me feel rushed, was very knowledgeable and understanding. Thank you
Original Comment Report...

Lakeside Healthcare
By:Lakeside H
Date:Aug 28 2019
Rating:Star Rating
Review Source

A couple of weeks ago I telephoned Lakeside Surgery on behalf of my 69 year old husband who is hard of hearing. He usually has his ears syringed once and sometimes twice a year because of a build up of wax. When I requested an appointment I was told that the surgery no longer carry out routine ear syringes and that my husband was advised to put oil in his ear three times a day for 14 days. I was also advised to pick up an information leaflet from the surgery explaining the whole procedure. The lady also said that he was required to see the pharmacist and I asked if the pharmacist would be doing the syringe. She said no. If he was experiencing pain, bleeding or discomfort after 14 days then he could make an appointment to see a doctor. My husband called into the surgery yesterday and spoke with a member of staff who knew nothing about this procedure and gave him an appointment at Woods End for this evening (28/8/19). Again the nurse wasn't aware that routine ear syringes were not being carried out. Needless to say, we are confused.
Original Comment Report...

Reply from Lakeside Healthcare
Thu, 29 Aug 2019 16:29:32 +0100

Dear Patient I am really sorry to read about the confusion we have caused you and your husband. We do carry out ear syringing but we have recently changed how we deal with ear syringing to be in line with national guidance. The first step is always to oil the ears for 14 days. We have an information leaflet which explains the process which is available in the surgery and will be shortly available on our website. If your hearing is still impaired after 14 days then we advise patients to see their GP fir further advice and management. You do not have to see a pharmacist but Pharmacy's are able to advise and support you and/or your husband. If your husband experiences pain, discharge or bleeding from the ear, sudden deafness or buzzing, foreign bodies in the ear or dizziness then please contact us as you will need advice from a GP. Woodsend also provides ear syringing but the advice given to you should have been the same. I have shared your comments with the Patient Services Manager to ensure that the whole reception team are aware of this change. Many thanks Emma Down Hub Manager Lakeside Healthcare Corby

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Lakeside Healthcare

GP Practice in Corby

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