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| Name | The Bucklebury Practice | ||||||
| Address | The Avenue Bucklebury Reading RG7 6NS | ||||||
| Phone | 01189713252 | ||||||
| Fax | 0118 971 4161 | ||||||
| Website | http://www.crsurgery.co.u | ||||||
| chapelrowsurgery@nhs.net | |||||||
| Rating |  18 Reviews | ||||||
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| CCG | NHS Berkshire West CCG | ||||||
| E Prescriptions | Not Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| The Bucklebury Practice is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 3.8 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Bucklebury Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 855 individuals have been screened out of a possible 1140 eligible people.A total of 75 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 855 |
| Cervical Screening Ages 50 to 64 | 710 individuals have been screened out of a possible 910 eligible people.A total of 78.02197802 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 710 |
| Overall number of GP appointments | 3607 Number of appointments in Apr 2024 from a practice list size of 8760 patients | 3607 |
| Face to face appointments | 3058 Face to Face appointments in Apr 2024 which is 84.8% of the total number of appointments. | 3058 |
| Home Visits | 33 Home Visits in Apr 2024 which is 0.9% of the total number of appointments. | 33 |
| Telephone appointments | 443 Telephone appointments in Apr 2024 which is 12.3% of the total number of appointments. | 443 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 73 Video call appointments in Apr 2024 which is 2% of the total number of appointments. | 73 |
| Excellent | 7 |
| Good | 6 |
| Ok | 1 |
| Poor | 3 |
| Terrible | 1 |
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I would like to express my sincere gratitude and for the way the staff at Chapel Row Surgery have handled my four year IVF journey. It has been one of the most challenging times of my life and through it all I have always found the doctors, nurses and staff at the practice to be polite and professional. In particular, over this time, one particular doctor has displayed nothing but patience, understanding, compassion and knowledge, which was much needed and hugely valued.
I have found everything at Chapel Row Surgery to represent the very best that the NHS has to offer and I feel very lucky to be registered at such an outstanding practice.
‘Thank you’ does not really feel like enough, but ‘thank you’ nonetheless for making some of my hardest days that little bit easier. | |||||||
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Efficient, helpful and caring as soon as you pick up the phone. No ‘typical’ receptionists here, they’re compassionate and direct you to the right service as quickly as possible. The online prescription and appointment booking service is such a godsend as I can do things on the go and means I can keep up with my medication. All the doctors I have seen have given me the time I’ve needed, referred where appropriate and been thorough. Very impressive. Reply from The Bucklebury Practice Mon, 04 Dec 2017 12:06:04 Z Chapel Row Surgery thank you for your very positive comments regarding the care you have received. We aim at all times to provide our patients with a high class service based on care and compassion and very much appreciate you taking the time to provide us with feedback of your experience with us. | |||||||
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My father in law has recently moved in with us following an emergency hospital admission. The whole team at the surgery have been fantastic and showed real care and compassion, as well as providing useful advice for my husband as main carer. The care is still ongoing and we have a long way to go, but really appreciate the support given so far, which has included a home visit by GP which was accommodated at short request due to what was (for us) a worrying development, but GP allayed our concerns. A fantastic nursing team, both in the surgery and district nursing who are very caring with an elderly patient who isn't always polite or easy to work with. Reply from The Bucklebury Practice Fri, 10 Nov 2017 10:05:33 Z Thank you for taking the time to comment on your experience at Chapel Row Surgery. Recognition of the level of care and hard work provided by our dedicated team is much appreciated. | |||||||
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