Back Button Home Page
sbcbebwbrbwr
SearchCallEmailWebsiteReviewsWrite
main image
NameBurdwood Surgery
AddressWheelers Green Way
Thatcham
RG19 4YF
Phone01635 868006

Websitehttp://www.burdwoodsurger

Email burdwoodsurgery@nhs.net

RatingStar Rating 23 Reviews
CQCCQC Rating

CCGNHS Berkshire West CCG
E PrescriptionsAvailable
Status :Closed
Share
FacebookTwitterWhatsAppLinkedInEmail
See More Doctors near here
 GP Information
Burdwood Surgery is a GP Practice in Thatcham and provides a list of services listed below if available. This GP practice has 23 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-19:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-19:30
Sat09:00-12:00
Sun10:00-11:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
show map
..
GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Burdwood Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491350 individuals have been screened out of a possible 1720 eligible people.

A total of 78.48837209 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1350
Cervical Screening Ages 50 to 64825 individuals have been screened out of a possible 1020 eligible people.

A total of 80.88235294 of possible patients have been screened which is above the required mimimum standard.		825
Overall number of GP appointments6634 Number of appointments in Apr 2024 from a practice list size of 10351 patients6634
Face to face appointments3215 Face to Face appointments in Apr 2024 which is 48.5% of the total number of appointments.3215
Home Visits20 Home Visits in Apr 2024 which is 0.3% of the total number of appointments.20
Telephone appointments2923 Telephone appointments in Apr 2024 which is 44.1% of the total number of appointments.2923
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments476 Video call appointments in Apr 2024 which is 7.2% of the total number of appointments.476


AA
   Patient Ratings
..

Excellent
14

Good
2

Ok
1

Poor
1

Terrible
5

..

Patient Reviews

Burdwood Surgery
By:Anonymous
Date:Jan 25 2023
Rating:Star Rating
Review Source

Asked to speak to asthma nurse who I have been talking to for 2 years they said we haven't got a asthma nurse have gone with my medicine for 2 and a half weeks but got told it was my fault I but in a prescription needed a review so made a appointment still stopped my medicine last year they done the same 4 times with my inhalers really disgusting how can they treat people's health like it's nothing

Burdwood Surgery
By:Burdwood S
Date:Jul 11 2019
Rating:Star Rating
Review Source

We moved to this area & surgery in February 2019 after relocating to 14 different areas in our 51 years of married life. So believe me when I say Burdwood is by far the best surgery we have attended. I have also worked in 4 different surgeries so I know what I’m talking about! The staff are always so welcoming and friendly. Even if there is a problem they do their utmost to sort it out immediately. The appointment system is again the best. We have never had a problem seeing a doctor when we require it. I have only seen the one doctor on my 3 visits so far but nothing was too much trouble and she was very friendly & reassuring . I am so impressed I joined the PPG group to further my knowledge of how this surgery manages to cope so well when others can’t.
Original Comment Report...

Reply from Burdwood Surgery
Fri, 12 Jul 2019 09:48:58 +0100

Dear Patient Thank you so much for your very positive comments. It is so encouraging for staff to hear that they are appreciated. I will let the team know and I would like to say thank you on behalf of all of us. Kamal

Burdwood Surgery
By:Anonymous
Date:Jun 27 2019
Rating:Star Rating
Review Source

When I visit Burdwood Surgery I find the reception staff very friendly professional and always try their best to accommodate your needs. Doctors may run late at time but this is because when you are seeing them, they are giving you all their attention instead of rushing you out the door. I have had 2 occasions recently when I have needed a none standard repeat prescription and the prescription team are very understanding and go out of your way to help you, both via telephone and email. The prescription team are defiantly a credit to the practice. I hear horror stories of other practices and I am very grateful that I have an outstanding forward thinking surgery.
Original Comment Report...

Reply from Burdwood Surgery
Fri, 05 Jul 2019 15:43:39 +0100

Thank you for your lovely feedback, we have shared this with the whole team and it is really appreciated. The surgery is always very busy with over 10,000 patients and we all work hard to try to assist our patients to the best of our ability. The prescription team are definitely an asset to our surgery - thank you for the kind comments and for taking the time to leave such a nice review. Kerry Rolls, Patient Services Manager.

See 20 more Reviews...
..
  Write a Review
AA

Burdwood Surgery

GP Practice in Thatcham

Compare GP practices near Thatcham