I was shocked to read the first review here. My experience at the Hungerford Surgery had always been outstandingly excellent. The receptionists are really caring and helpful. You can always see a doctor if you really need one or at least have a call. The nurses are brilliant too. I have found their systems for drug ordering and referrals very efficient. They have all been so great for my husbands cancer treatment and equally good for my a boring Unimportant health niggles

I have been a patient of this surgery for many years, and have never had cause to complain about the service received, or the staff. They are all very helpful and will always try to make a convenient appointment as soon as is possible. I know there are always people complaining about never being able to make an appointment, but this is due to the high volume of patients who do not turn up to appointment, and do not have the courtesy to cancel them. There is no reason not to attend, as the surgery have a very effective text messaging service which notifies you on at least a couple of occasions that you have an appointment.
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