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| Name | Portsdown Group Practice | ||||||
| Address | Crookhorn Surgery Crookhorn Lane Purbrook Waterlooville PO7 5XP | ||||||
| Phone | 02392009191 | ||||||
| Website | http://www.portsdowngroup | ||||||
| Rating |  221 Reviews | ||||||
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| CCG | NHS Portsmouth CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| GP Information |
| Portsdown Group Practice is a GP Practice in Waterlooville and provides a list of services listed below if available. This GP practice has 195 reviews with a rating of 4 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Portsdown Group Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 7260 individuals have been screened out of a possible 11080 eligible people.A total of 65.5234657 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 7260 |
| Cervical Screening Ages 50 to 64 | 3390 individuals have been screened out of a possible 4795 eligible people.A total of 70.69864442 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 3390 |
| Overall number of GP appointments | 27493 Number of appointments in Apr 2024 from a practice list size of 62287 patients | 27493 |
| Face to face appointments | 14525 Face to Face appointments in Apr 2024 which is 52.8% of the total number of appointments. | 14525 |
| Home Visits | 120 Home Visits in Apr 2024 which is 0.4% of the total number of appointments. | 120 |
| Telephone appointments | 11776 Telephone appointments in Apr 2024 which is 42.8% of the total number of appointments. | 11776 |
| Unknown appointments | 363 Unknown appointments in Apr 2024 which is 1.3% of the total number of appointments. | 363 |
| Video call appointments | 709 Video call appointments in Apr 2024 which is 2.6% of the total number of appointments. | 709 |
| Excellent | 113 |
| Good | 40 |
| Ok | 36 |
| Poor | 18 |
| Terrible | 14 |
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Historically this service used to be very well respected - now the information that comes from external parties such as specialists through to written letters is very often missed, and just filed - this is becoming more evident.
It is also known that patients are leaving this service due to poor appointment choices, are not involved in the Ease of Access schemes in other surgeries.
Repeat prescriptions though online often are missed and need re-application
Furthermore, their own Patient Participation Group service is merely a message system to your phone with no face to face interaction.
I would not recommend this service. | |||||||
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I was on the phone trying to get an appointment, phoned at 10am on 19 Sept, in total I was on the phone for over 90 mins, surely this system has to improved. Did not get an appointment time until next day for an appointment Tues 24 Sept. Doesnt help that we cant phone until after 10 now. | |||||||
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The GP I saw wasnâ??t sure why I was seeing her and was a little cross with another GP for what she saw as passing the buck! Nice GP but not sure was professional to discuss air frustration. | |||||||
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