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NameForestside Medical Practice
AddressBeaulieu Road
Dibden Purlieu
Southampton
SO45 4JA
Phone02380877900

Fax023 80877909

Websitehttp://www.forestsidemedi

Email

RatingStar Rating 6 Reviews
CQCCQC Rating

CCGNHS West Hampshire CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Forestside Medical Practice is a GP Practice in Southampton and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 4.5 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-13:0014:00-18:30
Tue08:00-13:0014:00-18:30
Wed08:00-13:0014:00-18:30
Thu08:00-13:0018:30-21:00
Fri08:00-13:0014:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Forestside Medical Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491400 individuals have been screened out of a possible 1800 eligible people.

A total of 77.77777778 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1400
Cervical Screening Ages 50 to 64930 individuals have been screened out of a possible 1180 eligible people.

A total of 78.81355932 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
930
Overall number of GP appointments2586 Number of appointments in Apr 2024 from a practice list size of 11804 patients2586
Face to face appointments2273 Face to Face appointments in Apr 2024 which is 87.9% of the total number of appointments.2273
Home Visits53 Home Visits in Apr 2024 which is 2% of the total number of appointments.53
Telephone appointments260 Telephone appointments in Apr 2024 which is 10.1% of the total number of appointments.260
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
5

Good
 

Ok
 

Poor
1

Terrible
 

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Patient Reviews

Forestside Medical Practice
By:Anonymous
Date:Jun 4 2019
Rating:Star Rating
Review Source

I rang this morning to request a same day appointment for my elderly mother with the nurse, and spoke to a lovely receptionist who managed to get me a quick 10min slot within the hour. Am most impressed- thank you.
Original Comment Report...

Forestside Medical Practice
By:Forestside M
Date:Jul 10 2018
Rating:Star Rating
Review Source

I have moved so am reluctantly leaving this practice. All the staff are efficient, friendly and caring. The only reservation has been difficulty in making appointments sometimes but I think this is the fault of the system, not the staff. There has never been a problem in a genuine emergency. I'm happy to recommend this practice to new patients.
Original Comment Report...

Reply from Forestside Medical Practice
Tue, 10 Jul 2018 11:26:15 +0100

Thank you for taking the time to add your positive comments about the practice. We strive to provide a good quality service for all of our patients. Good luck in your new home and for the future. kind regards Julie Stewart Practice Manager Forestside Medical Practice

Forestside Medical Practice
By:Anonymous
Date:Jul 3 2018
Rating:Star Rating
Review Source

Last week I had an appointment and was rushed with explaining the problem I went to the doctor about. I was told I only had 10 minutes and to be quick. When I explained my symptoms I was asked, ‘well what do you want me to do about it?’ I also had a few other things I just wanted to touch base on, including asking a question about my under active thyroid, and asking the doctor to very quickly look at a mole that’s increased in size that my mum asked me to just have checked while I was there. I was rushed once more and told I only had 10 minutes for this appointment. When talking to the doctor about another, relatively urgent issue I was told she had no time to check me over and told me to make another appointment. With all this rushing I was in and out in about 8 minutes - with no resolutions! Today, I went in for my next appointment and sat waiting for 35 minutes to see the doctor. I have to say she was lovely but annoyingly gave me a name of a product to buy over the counter at the pharmacy (I double checked I didn’t need a prescription and was told I can definitely buy over the counter) I went to 2 pharmacies and was told I need a prescription - a absolute waste of my time!
Original Comment Report...

Reply from Forestside Medical Practice
Tue, 10 Jul 2018 11:51:16 +0100

I am sorry that you feel the practice has let you down and that you were unable to put your comments in writing to your usual GP in order that they can response directly to you. We strive to provide a quality service to all our patients and unfortunately at times we may get it wrong. General practice is under extreme pressure and clinicians are limited to what they can provide within a ten minute appointment slot. Surgery times are also dependant upon the patients who are seen before you as if there is a medical emergency then that can cause the doctor to run late for the rest of their surgery/day. Also we do ask patients to book a double appointment when they know they have several things that need to be sorted. I am sorry we were not able to assist you on this occasion and hope that you managed to resolve the issue with one of our staff or by a follow-up appointment. If I can be of any future assistance please do not hesitate to contact me at the surgery. Kind regards Julie Stewart Practice Manager

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Forestside Medical Practice

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