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| Name | Watercress Medical, Mansfield Park Surgery | ||||||
| Address | Lymington Bottom Road Medstead Alton GU34 5EW | ||||||
| Phone | 01420562922 | ||||||
| Fax | 01420 562923 | ||||||
| Website | http://www.watercressmedi | ||||||
| Rating |  17 Reviews | ||||||
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| CCG | NHS West Hampshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Watercress Medical, Mansfield Park Surgery is a GP Practice in Alton and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3.8 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Watercress Medical, Mansfield Park Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 625 individuals have been screened out of a possible 800 eligible people.A total of 78.125 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 625 |
| Cervical Screening Ages 50 to 64 | 700 individuals have been screened out of a possible 855 eligible people.A total of 81.87134503 of possible patients have been screened which is above the required mimimum standard. | 700 |
| Overall number of GP appointments | 3945 Number of appointments in Apr 2024 from a practice list size of 6922 patients | 3945 |
| Face to face appointments | 3258 Face to Face appointments in Apr 2024 which is 82.6% of the total number of appointments. | 3258 |
| Home Visits | 8 Home Visits in Apr 2024 which is 0.2% of the total number of appointments. | 8 |
| Telephone appointments | 679 Telephone appointments in Apr 2024 which is 17.2% of the total number of appointments. | 679 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 11 |
| Good |
| Ok |
| Poor | 3 |
| Terrible | 3 |
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Having been a patient for a long time, this surgery simply have not moved with the times. They aren’t using any systems that make it easier to access help - vitally important in a pandemic. They even refuse to utilise email. Overall, although the clinical staff are good. The admin team are unhelpful and their approach is outdated. | |||||||
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My parents moved to the area two years ago (they are elderly with complicated health issues). They had been left in limbo by their previous GP practice and life was extremely stressful. All the staff at Mansfield Park are wonderful; one particular doctor is very nice and patient with my parents. The reception staff are amazing - sometimes I think they can read minds as they are so well informed they know exactly what is going on! They are always kind, helpful, polite, friendly and most of all they smile (this is very rare in GP receptionists)! The receptionists always seem to want to go that extra mile to help when I need to arrange appointments and have queries for my parents. Thank you for making a very stressful time a little less stressful. | |||||||
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We moved to the area 3 years ago and we were apprehensive regarding the change in surgery as we were very happy with the quality of service from our previous GP surgery. I can confirm that our concerns have proved unfounded as we have experienced excellent service from the very helpful and happy receptionists to the caring doctors. | |||||||
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