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| Name | Balham Park Surgery | ||||||
| Address | 236 Balham High Road Balham London SW17 7AW | ||||||
| Phone | 02087728772 | ||||||
| Fax | 020 8772 8647 | ||||||
| Website | http://www.balhamparksurg | ||||||
| waccg.adminbalhamparksur | |||||||
| Rating |  79 Reviews | ||||||
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| CCG | NHS Wandsworth CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Balham Park Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 74 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 07:00-20:30 | |||
| Tue | 07:00-20:30 | |||
| Wed | 07:00-20:30 | |||
| Thu | 07:00-20:30 | |||
| Fri | 08:00-18:30 | |||
| Sat | 09:00-11:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Balham Park Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 4375 individuals have been screened out of a possible 6000 eligible people.A total of 72.91666667 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 4375 |
| Cervical Screening Ages 50 to 64 | 1060 individuals have been screened out of a possible 1445 eligible people.A total of 73.35640138 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1060 |
| Overall number of GP appointments | 11411 Number of appointments in Apr 2024 from a practice list size of 20640 patients | 11411 |
| Face to face appointments | 4778 Face to Face appointments in Apr 2024 which is 41.9% of the total number of appointments. | 4778 |
| Home Visits | 2 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 2 |
| Telephone appointments | 6571 Telephone appointments in Apr 2024 which is 57.6% of the total number of appointments. | 6571 |
| Unknown appointments | 60 Unknown appointments in Apr 2024 which is 0.5% of the total number of appointments. | 60 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 34 |
| Good | 12 |
| Ok | 11 |
| Poor | 9 |
| Terrible | 13 |
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I have been a patient of The Balham Park Surgery for over 8 years and sadly I have to leave them as I am moving to a new home out of the area. They have constantly given myself and my husband a great service, especially the nursing staff. I have always been treated with respect, seen by a doctor on time and felt valued and listened to. They have never been late with prescriptions and the reception staff have always been helpful, even at really busy times.
I will miss this surgery and the excellent care I have received here. | |||||||
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I am not registered at this Surgery but my mother was served by the receptionist this week. I have been having health problems and have been coming in frequently for cancellations, as appointments are quite booked up in advance. He asked me whether the issue was urgent, which I explained that it is and he apologised for the lack of routine appointment but booked me in for a doctor to call me regarding my problem on the same day, a service that I did not know the GP surgery offered. I was seen the same day by a Doctor and I am on the road to recovery! I wish I had thought to explain the urgency of my situation earlier so I would not have had to wait so long! Thank you! Reply from Balham Park Surgery Tue, 03 Sep 2019 17:50:03 +0100 Thank you very much for your lovely feedback about your service from our Care Navigator at reception. Staff work very hard, under difficult circumstances and it is truly heartening to receive your positive comments. The team are very grateful to you for taking the time to write. Anyone who feels that their health problem cannot wait until the next routine appointment will be put on a list for call back by a doctor here to assess the best pathway of care, if needed the patient will be brought in to be seen. I am sorry that you were not aware that you may have got an appointment on the same day or sooner. This is something that we primary care are required to provide as a service and we should not assume that everyone knows this. I will review whether we can add to our practice booklet and website to make this clearer for our patients. We have a patient group who meet on 2nd Wednesday of every month in our Education Room at 7pm. They are keen to welcome all patients who have shared experiences of our services. It is a forum for keeping up to date with the many changes within the NHS and learning more about how we work. There is the opportunity for patients to influence what we do which we very much value. Thank you again for submitting your thoughts. Natalie Whyte Managing Partner; n.whyte1@nhs.net | |||||||
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The staff at this practice are absolutely wonderful and did everything they could to help when I was unwell recently. I popped into the practice at 8am, and by 9:45am I had received a phone call from a GP to triage me and give me an action plan for treatment. I was treated with the utmost kindness and respect at every stage of the process. I wouldn't hesitate to recommend this practice. | |||||||
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